Business Analyst / Technical Writer I

Business Analyst / Technical Writer I

Fully Remote-United States

Job Type

Full-time

Description

Overview

Tanaq Management Services (TMS) delivers professional, scientific, and technical services and information technology (IT) solutions to federal agencies in the health, agriculture, technology, and other government services. TMS is a subsidiary of the St. George Tanaq Corporation, an Alaskan Native Corporation (ANC) committed to serving Federal customers while also giving back to the Tanaq native community and shareholders.

About the Role

We are seeking a Business Analyst / Technical Writer I to provide support to our public health federal government customer. The Business Analyst / Technical Writer will write technical requirement documents that may be used to inform development team about technical solutions. This position will document and disseminate information pertinent to, and in support of, Informatics Office projects, tasks, and activities.

This is a fully remote position. Candidates must be located in the United States. Occasional on-site work may be required at the client's location in Atlanta, GA, based on client's needs.

Responsibilities

• Interface between the Informatics Office and program teams to gather requirements on specific projects. Act as liaison between technical team and the programs.

• Develop, draft, proofread, edit, revise, and finalize documents using a wide variety of electronic and hard-copy formats. This includes SOPs, support level agreements, platform technical documentation, required EPLC artifacts, white papers, ad-hoc reports, technical and non-technical presentation slides/materials, security deliverables, high-level architectural diagrams, meeting agendas, meeting minutes, governance documents, process flow diagrams, technical operating procedures, implementation plans, migration schedules, and operations and system maintenance manuals.

• Develop and remediate documents and materials to ensure compliance with 508 accessibility and usability standards.

• Stand-up and manage an electronic, document library or other repository that will be used to store and submit document deliverables to the Government.

• Provide coordination, writing, and documentation support to tech leads.

• Organize and facilitate project status briefings, system demonstrations, alternative proposal presentations, lead user group discussions, requirements gathering sessions with stakeholders, and small and large end-user group trainings.

• Other duties as assigned.

Requirements

Required Skills and Experience

• Minimum 1 year of experience writing and editing technical documents.

• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint, SharePoint, Teams).

• Experience translating technical content into formats written in plain language and easy to understand highly desired.

• Familiarity with 508 compliance preferred.

• Excellent attention to detail and the ability to efficiently organize multiple priorities independently and yet maintain the flexibility to respond to additional requests.

• Strong interpersonal, written, and verbal communication skills required.

• CDC experience preferred. Current or recent CDC badged candidates highly preferred.

• Ability to pass required Federal background screening, obtain and maintain government clearance.

• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Education and Training

• Bachelor's degree in Information Technology, Computer Science, Public Health, Journalism, English, Communications or closely related field required.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer. May need to lift up to 25 pounds occasionally.

Pay Range

The projected annual salary range for this position is $64,000 - $70,000 USD. Please note that the salary information listed is a good faith estimate for this position and a general guideline only. Multiple factors are considered in determining final pay for a position, including, but not limited to, the candidate's relevant work experience, skills, education, certifications, and competencies that align with the specified role, geographic location, as well as business considerations and contract provisions regarding labor categories that are specific to the position.

Benefits Information

Benefits offered may vary depending on the nature of your employment with Tanaq. Full-time US-based employees gain access to healthcare benefits (Medical, Dental, Vision), Basic Life Insurance, Short-Term Disability, Long-Term Disability, 401(k), Flexible Spending Account, EAP, Education Reimbursement, Paid Time Off and Holidays.

Who We Are

Tanaq Management Services (TMS) strives to deeply understand and analyze our clients' vision, needs, and requirements so we may provide alternative solutions, empowering them to choose the best resolution. We aim to achieve excellence by delivering on our commitments to our clients, employees, and partners.

Our Commitment to Non-Discrimination

Tanaq Management Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local law. Tanaq complies with the Drug-free Workplace Act of 1988 and E-Verify.

If you are an individual with a disability and need assistance completing any part of the application process, please email [email protected] to request a reasonable accommodation. This email is for accommodation requests only and cannot be used to inquire about the status of applications.

Notice on Candidate AI Usage

Tanaq is committed to ensuring a fair and competitive interview process for all candidates based on their experience, skills and education. To ensure the integrity of the interview process, the use of artificial intelligence (AI) tools to generate or assist with responses during phone, in person and virtual interviews is not allowed. However, candidates who require a reasonable accommodation that may involve AI are required to contact us prior to their interview at [email protected].

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