Clerical Office Assistant
Job Title: Clerical Office Assistant
Location: Portland, MI
Position Type: Full-time
Salary: $24.55 - $29.49 hrly
Monday to Friday: 9 AM - 5 PM (Includes 1-hour break + 2 Paid Rest Breaks)
Join our team at Grand Hearing Center where you'll find a supportive, community-focused environment, excellent benefits, and the opportunity to make a real difference in the lives of our patients. Be part of a dedicated team that values teamwork, professional growth, and a strong commitment to compassionate, high-quality care.
Benefits
Compensation and Benefits (Upfront Highlights):
• Competitive salary: $24.55 - $29.49 hrly (depending on experience).
• Comprehensive health insurance (medical, dental, and vision).
• 401(k) retirement savings plan with company match.
• Paid Time Off (PTO) including vacation, holidays, and personal days.
• Paid Sick Leave.
• Significant opportunities for professional growth, skill development, and career advancement.
• Supportive, inclusive, and diverse work environment valuing collaboration and innovation.
• The chance to make a meaningful impact by connecting top talent with life-changing opportunities.
Qualifications
• High school diploma or equivalent required
• Medical Office Assistant training or experience preferred
• Knowledge of medical terminology preferred
• Strong office, organizational, and clerical skills
• Above-average computer, oral, and written communication skills
• Excellent telephone etiquette, interpersonal abilities, and customer service skills
• Ability to work independently with minimal supervision and make decisions under pressure
• Tact, diplomacy, and professionalism when interacting with patients and staff
• Serve as receptionist and clerical support, greeting visitors and patients and directing them appropriately
• Answer telephone calls, schedule appointments, and obtain pre-certifications as needed
• Perform general clerical duties including typing, filing, assembling reports, and maintaining patient charts
• Order office supplies and manage inventory as needed
• Collect payments and assist with billing-related tasks
• Assist with special promotions, public relations activities, and patient scheduling for tests outside the office
• Support practitioners and other staff with daily office functions
• Perform other duties as assigned to support department operations and ensure efficient workflow
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