Account Manager

Position Summary:

This position is responsible for leading and achieving profitable growth and margin management of the assigned programs/customers to drive profitability and growth. This includes developing, maintaining and establishing the customer relationship while also being responsible for achieving established priorities and goals.

Primary Responsibilities:

• Responsible for commercial management of assigned customer(s)
  • Market share, competitor programs, overall value of addressable market
  • Competitor market information and important changes in their business efforts
  • Full cycle plan and backlog details
  • Revenue performance versus commitments over business plan horizon
  • Plans to achieve profitability targets and growth commitments
• Responsible for overall accuracy and fidelity of commercial documents throughout our systems.
• Responsible for overall day to day front line relationship (buyer/engineer up to senior buyers/engineers)
• Responsible for achieving the assigned profitability and growth targets for assigned customer(s)
• Responsible for achieving sales task target for assigned customer(s)
• Responsible for partnering with cross functional groups to establish target programs and strategies to win.
• Responsible for partnering with cross functional groups to grow profitability on awarded programs.
• Participate in the development of and execute strategic plan for the customer and/or product to achieve profitable growth targets within the region and globally
• Responsible for communicating strategies to win and business opportunities to leadership for approvals.
• Contribute to management of customer business plan or productivity programs internally and externally
• Work with Engineering, Operations, Purchasing and Cost Estimating to ensure quotes are competitive, accurate and submitted on time for customer and/or product
• Maintains part pricing matrix, closure of all open financial/economic issues and coordinating part transfers
• Support Finance in tracking of formal amortization schedules with customers
• Lead and develop cross-functional customer relationships with all disciplines
• Develop cross-functional internal relationships (Sales, Engineering, Operations, Purchasing, Cost Estimating, etc.)
• Develop and lead price negotiations with the customer ensuring consistency at the customer level
• Support and mentor Account Managers and Sales Analysts
• Understands and properly utilizes required internal and external systems and procedures.
• May, on occasion, be required to perform duties other than those specified in this description

Education and Qualifications:

• Bachelor’s Degree required in business, economics, finance, engineering or similar
• 3 - 5 years of experience as an account manager working with automotive OEM customers and demonstrated ability to be autonomous in customer management
• Understanding of OEM manufacturing and assembly environments
• Technical knowledge to discuss product capabilities in detail with all OEM customer functions
• Ability to articulate complex ideas and communicate effectively with customers and cross-functional teams
• Ability to make decisions on customer requests varying from program support to profit margin, which affects long term profitability
• Strong verbal and written communication skills with exceptional negotiating abilities
• Project management skills are desired with excellent ability to prioritize, multitask and organize
• Ability to articulate complex business case proposals to internal and external management and influence decision making
• Strong, polished presentation and negotiation skills
• Proficient in Microsoft Office
• Willingness and ability to travel, as necessary

Work Environment/Work Conditions:

• Professional Office Environment
• Must wear proper personal protection equipment while on manufacturing floor
• Travel to manufacturing facilities or customer locations when required
• Equipment used requires proper training on the potential for and avoidance of injury

Cooper Standard is proud of its diverse workforce and committed to providing equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, genetic information, physical or mental disability, age, veteran or military status, or any other characteristic protected by applicable law. We are dedicated to creating an environment at work that not only values diversity but also encourages inclusion and a sense of belonging. We firmly believe that a diverse workplace fosters an environment where our employees can flourish and provide superior service to our customers.

Because we recognize and value the range of ways in which people acquire experiences, whether via personal, professional, education, or volunteerism, we invite interested applicants to evaluate the key duties and requirements and apply for any opportunities that fit your experience and qualifications.

Applicants with disabilities may be entitled to reasonable accommodations under the Americans with Disabilities Act, as well as certain state and/or local laws. If you believe you require such assistance to complete our online application or to participate in an interview, you (or someone on your behalf) may request assistance by emailing [email protected] with a description of the accommodation you seek. Application materials submitted to this email address will not be considered.

Cooper Standard is an Equal Employment Opportunity employer. All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Please note that Cooper Standard maintains a list of preferred recruiting agencies and only members of our Talent Acquisition Department have the authority to engage and authorize recruiting services. We also do not seek or accept unsolicited resumes from third party recruiters or staffing agencies. Any unsolicited resumes sent to Cooper Standard will be considered unencumbered and free from any charge whatsoever.