IT Systems Technician

Description

Job Title: Systems Technician

Responsibilities:

As an IT Systems Technician you will be responsible for the maintenance and upkeep of computers, hardware, and software within the company. You will work within our ticket system to assist employees/customers as needed. Outside of day-to-day tasks, you will have the opportunity to work with our larger IT team to tackle corporate initiatives.

What You’ll Do:

• Maintain and assist in the maintenance and upkeep of computers, hardware, and software within the company.

• Work within a ticket system to assist employees / customers as needed with various tasks related to company hardware / software / infrastructure.

• Position is required to research, identify, troubleshoot and resolve a variety of computer issues relative to hardware and operating system Issues.

• Required to be extremely flexible and can work with little direction and/or adjust to changing needs.

• Help maintain computer and inventory lists, stock lists and other supported applications IT will use in the management of the computer systems.

• Imaging and deployment of system rotation schedule.

• Position is required to become involved with the user training and promotion of internal applications that have been developed and prepared for employee use.

• Develop and maintain positive relationships with all employees and look for ways to maintain productivity.

• Employees must be able to adapt to various sets of tasks regardless of knowledge and/or skills on the task.

• Assist Engineers as needed with various tasks and projects

• Employees must promote positive change within the organization and adapt to changes taking place.

• Emphasis on attendance, dependency, efficient time management and punctuality.

• Position is required to be available for 24-hour on-call rotation schedule

Note: This list of responsibilities is by no means inclusive; however, it is intended to be a guideline for activities.

Qualifications:

• Associates/Bachelor's degree or 3+ years related experience. Certifications are a plus.

Skills You’ll Have:

• Proficient with MS Office, PC troubleshooting and repair skills (software/hardware). Maintenance of Windows 10 / 11 (x86 and x64) in a professional corporate environment. Active Directory tasks such as user email and domain account management.

• Must be able to communicate clearly and effectively with customers and employees

• Must be able to drive a vehicle on public roadways

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you need a reasonable accommodation to apply for a job at JR Automation, please send the nature of request and contact information to Queries other than accommodation requests will not be responded to.