Business Development Manager - National B2B Sales - Restoration

Job Description

Job Description

At Kustom, we bring order to chaos after disaster strikes - restoring property, stability, and peace of mind for businesses across the country. Our Business Development team is the engine behind that mission, and our National Account Executives are responsible for building and growing strategic, enterprise-level partnerships nationwide.

This role is designed exclusively for true business development professionals operating at a national level with demonstrated success selling to multi-state, multi-site portfolios.

As a National Account Executive, you operate at the enterprise level - building trust long before loss events, responding with urgency when they occur, and coordinating execution across markets. You’re successful in this role because you:

• Drive National Growth - Build and expand enterprise and national accounts across multi-state, multi-site client portfolios
• Maintain Strategic Pipelines - Own a disciplined, accurate pipeline in Salesforce, ensuring visibility, accountability, and reliable forecasting
• Sell Solutions, Not Transactions - Position Kustom as a long-term, nationwide restoration partner through consultative, solution-based selling
• Operate at the Executive Level - Confidently engage senior leaders, risk managers, and executive decision-makers across large organizations
• Lead with Urgency - Stay calm, credible, and decisive when large-scale or multi-location losses occur
• Collaborate Across the Business - Partner closely with operations, estimating, and emergency response teams to mobilize quickly and execute consistently nationwide
• Coordinate Complex Execution - Align divisions, regions, and service lines to deliver seamless outcomes for national clients
• Anticipate Risk & Opportunity - Monitor national trends, high-risk events, and relevant industry activity to proactively support client needs
• Identify Portfolio-Wide Growth - Uncover cross-sell and expansion opportunities across verticals such as hospitality, healthcare, multifamily, industrial, senior living, storage, and more
• Represent Kustom Nationally - Serve as a trusted brand ambassador at national industry events, conferences, and executive client meetings

You’re not just selling - you’re advising, guiding, and helping organizations navigate some of the most complex and high-pressure moments they’ll ever face. You’ll thrive here if you are:

• Proactive & Strategic - Proven success managing enterprise or national B2B accounts and driving growth across multi-state, multi-site client portfolios
• Relationship-Focused - Comfortable engaging senior leaders, risk managers, and executive stakeholders, building trust at every level of large organizations
• An Excellent Communicator - Confident presenting complex solutions, negotiating national agreements, and following through with clarity and credibility
• Detail-Driven & Accountable - Highly disciplined in CRM usage (Salesforce preferred) with an ownership mindset and accurate pipeline management
• Adaptable & Resilient - Able to respond quickly, stay composed, and make decisions under pressure when urgent, large-scale events occur
• Experienced & Curious - Restoration experience is a plus, but proven success selling complex services at scale and a drive to continuously learn are essential
• Ready to Mobilize - Willing and able to travel nationally to support multi-state and multi-site clients as needs arise

Why Join Kustom

• A Culture That Wins Togethe r - Teamwork, integrity, and a growth mindset define us
• Competitive Comp Program - Weekly base pay plus unlimited quarterly commission structure
• Total Rewards Benefit s - Health, dental, vision, 401(k), PTO, and more
• Real Career Growth - Training, mentorship, and advancement opportunities to move into roles across the company

Who We Are

Founded in 1968, Kustom has spent decades earning a stellar reputation as a nationally acclaimed, industry-leading property restoration firm. We offer unparalleled full-service restoration and emergency services to commercial, industrial, and residential clients. Our legacy is built on innovative thinking, meticulous attention to detail, and a commitment to exceptional service, ensuring that life and business continue smoothly for our clients nationwide.

At Kustom, we unite experts who are driving the industry forward, delivering positive, life-changing outcomes for both commercial and residential customers. We do more than rebuild - we build trust.

If you’re ready to help people navigate chaos with confidence, we want to meet you.

Kustom provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Subject to Federal, State, and Local laws, regulations, and/or ordinances, applicants must be able to pass pre-employment drug screening and background check.

Compensation is based on geographic location, demonstrated job related skills, knowledge, experience, education, certifications, etc. This job description is not intended to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. A ctivities, duties, and/or responsibilities may change at any time with or without notice.