Business Intelligence Manager

Job Purpose
The Business Intelligence Manager is responsible for supporting the development and implementation of data analytics solutions across the organization. This onsite role will leverage industry-leading techniques and best practices emphasizing continuous improvement and innovation needed to sustain critical data governance and analytics platforms.

Essential Duties and Responsibilities Data Governance & Analytics :

• Leads the development and execution of the organization's Business Intelligence Strategy, aligning it with business goals and objectives.
• Demonstrates strong communication and project management skills and applies these skills to support implementation of the corporate BI strategy.
• Establishes and maintains data governance policies, procedures, and standards to ensure data quality, consistency, and compliance within Clinical & Business Operations.
• In collaboration with operational leadership teams, develop data analytics processes and tools to support clinical, quality, revenue cycle management, and business operations.
• Facilitates data analysis activities, including data mining, trend analysis, and predictive modeling, to extract actionable insights and support decision-making.
• Creates and manages comprehensive reports, dashboards, and data visualizations that provide stakeholders with timely, relevant, and accurate information.
• Works with clinical and business colleagues, analyzes, designs, builds, tests, delivers and maintains reports, dashboards, and ad hoc data extracts.
• Conducts quantitative and qualitative data analysis including interpretation and synthesis of outcomes and conclusions.

Internal Business Intelligence Resource :

• Responsible for report development of complex analytics requests within set timeframes. Report development may comprise roughly 75% of job responsibilities, depending on organizational reporting needs.
• Collaborates with vendors, business leaders, committees, and workgroups to promote the best use of technology and data analytic practices.
• Uses knowledge of data processes to anticipate business questions and needs and proactively identify opportunities.
• Interfaces directly with senior and executive leaders to negotiate requirements, understand department needs and provide consultation on options to best fulfill unique reporting needs.
• Incorporates knowledge of Artificial Intelligence into the data program to optimize efficiency.
• Serves as an internal expert on data management and use of Microsoft data intelligence and programming tools such as Microsoft Fabric, Power BI, and other tools.
• Remains current and knowledgeable on new and emerging technologies that may enhance business.
• Participates in special projects as needed and performs other duties as assigned.

Operations

• Directly supervises, mentors, educates, and supports departmental report writers/data analysts.
• Manages and oversees the BI requests process.
• Applies efficient project management methods to achieve timely completion of requests and to coordinate efforts across all BI team members.
• Assigns data team project leads and ensures requests are completed in a timely manner.
• Accurately and promptly analyzes the impact of clinical, billing, and data systems on work processes.
• Accurately and promptly analyzes and prioritizes user needs and requests and provides proactive user support. Communicates issues with team members, leadership, and IT.
• Maintains up-to-date knowledge of current trends and issues in healthcare data analytics, national and statewide standards and regulations, enterprise policies and procedures as related to clinical and data practice/business operations.

Required Knowledge, Skills, Abilities

• Strong and diverse technical competencies in data analysis, modeling, BI tool application, programming, warehousing and architecture.
• Knowledgeable in multiple programming languages including Python, SQL.
• Strong analytical and technical skills for data analysis, mining and cleaning procedures.
• Ability to test, analyze, troubleshoot, and isolate complex problems while delivering on time results in a fast-paced environment.

• Familiarity with data warehouses, relational databases and data objects.

• Ability to integrate AI into data analysis.
• Demonstrated ability to be self-directed with excellent organization, communication, and interpersonal skills.
• Previous experience developing and managing a multitude of data projects requiring strong organization, project management skills, networking and collaboration, problem solving, innovation and analytical skills.
• Knowledge of applicable Electronic Healthcare Record databases.
• Understanding of clinician needs and practice patterns, as well as healthcare operations and workflows.

Minimum Education and Experience

• Bachelor’s degree in healthcare, Healthcare Informatics, Computer Science, or Business Administration or a combination of education and/or additional job-related experience. Master's degree preferred.
• 2+ years of leadership experience.
• Minimum five (5) years of experience in the healthcare industry AND two (2) years data analytics experience in a healthcare setting utilizing Microsoft Fabric, Business Objects, SQL, CCL, Tableau, or related analytics apps/languages. Familiarity with Artificial Intelligence applications is highly preferred.
  

Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools or controls. The employee may work for extended periods of time sitting at a desk and working on a computer. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
Disclaimer
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.  
The company is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable.