Field Engineer

Job Description

Job Description

1. Business trips / customer visits for service work

・Equipment inspection / on-site services from inquiries / maintenance support / production support / remodeling work / machine installation

・Upon reque, you will provide the above-mentioned visit services and SV support.

2. Sales activities through Plus One and JoiFUL activities

・Contact customers alone / with sales engineer to identify requirements and problems.

・This activity also includes travel, such as visiting customers

・Provide necessary confirmations and prepare quotations for customer requirements.

・Your goal is to receive 50% of new orders for the quotes you generate per month on one or more.

3. Create and arrange procedure manuals

・Review and arrange procedures on the Shared server.

・Creation of new required procedures with expatriates.

・Creating an environment where procedures can be used for.

・Preparation of required manuals

4. Respond to service calls

・Respond to requested customer service calls and emails.

・Obtain information from Office sales / designer / experts and provide answers to customers.

5. Support for other service members

・Assist other service members with customer visits and service calls/emails.

・Improve your skills through support.

6. Submit a report

・Weekly report / customer visit service report / travel expense reimbursement.

・Weekly reports report hours worked and ongoing customer support information.

・Submit service report and travel expense settlement as soon as possible.

7. Support for parts provision and spindle rebuild.

・. Assist each member as requested by each manager or when you are available.

Bond Consultants is a dynamic firm which provides professional employment services to many people with different backgrounds and skills.

Company Description

Bond Consultants is a dynamic firm which provides professional employment services to many people with different backgrounds and skills.