JW Sous Chef - Full Time

Job Description

Job Description

From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality: the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown – and start your unstoppable career here.

This is a full time position with varied hours between 1st and 2nd shift. Weekend availability required.

SUMMARY:

MAJOR FUNCTIONS

Oversees and leads a team of culinarians responsible for high quality food and the cleanliness of the kitchen. Acts as the Chef de Cuisine in the Chef de Cuisines absence, responsible for a team of cooks and food outlets including Concierge lounge. The Sous Chef is responsible for the routine operations, including food preparation and production, and supervising the kitchen staff.

LEADERSHIP

Must have strong ability to work in team environment

Must be able to multi-task and solve problems quickly

Able to motivate associates to exceed the guests expectations 100% of the time

Passion for food, cooking and guest satisfaction

Applicants must also possess a strong positive attitude and be self-motivated

Ability to maintain a calm, professional demeanor even during periods of crisis or uncertainty

Maintains good working relationship with all other departments

Conducts standup meetings with servers and kitchen staff to discuss additions to menu and to resolve any operational concerns

Knows expectations and ensures that staff understands them and that they execute said expectations with the proper guidelines

Oversees and manages all kitchen-related issues and makes recommendations when necessary on matters of importance to the Chef de Cuisine and Executive Chef

Prepares and follows up on action plans

Participates in long range planning including new menus, equipment, budget planning and renovations

Conducts one-on-one meetings with culinarians monthly

Prepares and follows up on 90 day and annual reviews with the Chef de Cuisine

ESSENTIAL FUNCTIONS:

Work at a station when necessary

Prepare all food items on menu, including butchering, pasta making, soup and sauces, brick oven, strong knife skills

Knowledgeable in pastry and dessert productions

Be able to work and develop recipes with fresh and local ingredients

Line checks daily in all food production areas, oversees and ensures that all stations are properly stocked and set up

Oversees and ensures all food is prepared with acceptable kitchen time (guest wait time)

Ensures culinary receive necessary training on recipes, techniques, cooking stations, equipment, butchering, safety and cleaning

Ensures that all food products are prepared to company specifications in presentations and recipes, as well as conduct audits

Oversees the ordering, receiving and storage of all food products and ensures that company specifications are met

Oversees the monitoring of weekly sales and adjusts prep production levels

Be engaged and involved with FOH management and staff. Provide detailed explanations of all dishes and be available to staff to constructively answer questions. Lead culinary part of stand-up daily by being the “culinary authority” for the kitchen about food and ingredients.

Investigates and takes ownership of guest complaints, including direct guest contact, resolution of complaints, and proper follow up if necessary

Knowledgeable about food production and presentation styles from contemporary to classic

Oversees proper rotation of food to ensure quality and freshness

Ensures that periodic quality checks for all products (i.e. temperature checks, HACCP logs) are completed

Manages the restaurant and concierge production and quality on a daily basis.

Makes staff schedules on weekly basis to ensure coverage of all essential times while maintaining the labor cost of sales

Ensure that Standard Operating Procedures are followed.

Proper uniform worn.

Month end inventories taken.

Safety training on food handling equipment; accident reports written, ensure kitchen equipment is maintained

Payroll procedures and timecards followed to include management only authorization of overtime.

Follow requisition of food items policy.

Recipe cards developed, followed and used in conjunction with use records, hold food production meeting daily.

Update use records as needed, follow-up on production charts to ensure no over producing and waste.

Assigns production and preparation levels based on projected business forecast. Indicates plan to work out any leftovers or dead items.

Checks to see appropriate records are complete.

Oversees and ensures all JW Marriott brand standards are met and implemented

Oversees and ensures all Quality Assurance Standards are met and implemented

Enforces periodic kitchen walk through to ensure quality of food meets company specifications and to ensure that cleanliness standards are met

Oversees and ensures that restaurant and Health Department Sanitation requirements are maintained at all times

Oversees and ensures that accurate inventories, extension and menu items price verification are maintained and conducted

Maintains food costs at budgetary guidelines while possessing an understanding of food costing formulas and yield percentages

Writes schedules and adheres to established budgetary guidelines for labor control, while understanding labor costing formulas

Write menus for all meal periods, special dinners, and parties in conjunction with the Executive Chef meeting or exceeding pre-set deadlines.

Assigning, in detail, specific duties to all employees under supervision for efficient operation of kitchen to ensure quality customer service

Must also help supervise and oversee Stewarding department, making sure labor, sanitation, and departmental standards for conduct and quality are met

Must consistently supervise and oversee restaurant and/or catering activities

Must continually make sound business decisions using a sound business mind

Willing to be a team player and stepping out of one's role to assist in other areas as deemed by the Executive Chef

This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations.

DAILY RESPONSIBILITIES

Reports directly to Chef de Cuisine or Executive Chef and assist with managing kitchen operations

Will spend most of their time managing the kitchen’s line level staff and production processes.

They ensure the kitchen is properly staffed and supervise line level employees

Will adhere to standard operating procedures for food quality and ensure the kitchen is compliant with the regulatory requirements for food handling, sanitation and cleanliness

REQUIRED SKILLS:

Minimum of 3 Years in Food Service Preparation and Kitchen supervisory experience in a similar volume restaurant with proven successful results with past responsibilities

Culinary Degree or Certification Preferred

Competence in the following dimensions of management methods: HR Planning, Staffing and Performance Planning, Quality of Operations, Accountability

Excellent verbal communication skills, coaching ability required

Must be knowledgeable in purchasing and production

Must be able to determine applicability of experience and qualifications of job applicants

Must be able to coordinate multiple tasks such as food, beverage and labor cost while maintaining required standards of operation in daily restaurant activities

Possesses a working knowledge and understanding of budget development process, P&L statements and general ledger

Microsoft Outlook, Excel and Word computer experience necessary

EDUCATION & EXPERIENCE:

-Minimum of 3 years at the sous chef level for a high volume a la carte restaurant

-Culinary degree preferred or applicable experience

-High school diploma

-Serve Safe Certified