Business Analyst

Zenfreed, LLC
Lansing, MI

Job Description

Job Description

This position serves as the senior IT Business Analyst for MDOC’s mission critical applications. Collaborates with MDOC clients and DTMB professionals to develop requirements, analyze data in support of projects, make recommendations for process and business flows, and develop consensus on both business and system requirements.

Job Duties
  • Will take on a leading role in completing the activities associated with Request for Proposals (RFP)
  • Estimating costs to complete projects
  • Establishing action plans
  • Completing impact analysis
  • Implementing test strategies.
  • Serves as a liaison to vendors, and an IT system owner representing the agency for impact and strategic planning.
  • Engage with the MDOC in establishing and fulfilling the Agencies strategic goals and objectives through exemplary delivery of IT Services.
  • Inform and escalate issues and risks in a timely manner.
  • Participate in DTMB or statewide IT initiatives as necessary.
  • Other duties as assigned
Requirements
  • Knowledge of business analysis methodologies and process modeling.
  • Knowledge of IT project planning, development, and implementation with the ability to apply that knowledge to the development of requirements and RFP narrative.
  • Knowledge of the Software Development Lifecycle and related methodologies e.g., Agile, CMMI, or other industry standard.
  • Knowledge of application development environments and related tools.
  • Experience in the estimation, planning and forecasting of projects.
  • Experience in the documenting and gathering business, functional or technical requirements for software projects.
  • Ability to effectively make oral and written reports and presentations.
  • Advanced proficiency with all MS Office applications, MS Project and Visio.
  • Ability to draft requirements for Request for Proposals (RFP) for the procurement of IT solutions and services.
  • Ability to perform project level analysis and produce project analysis documentations such as swim lanes, sequence diagrams, use cases, etc.
  • Ability to work on complex business problems, analyzing and evaluating current business methods and procedures for improvements.
  • Ability to direct and organize requirement capture activities; to establish project goals and objectives that support the DTMB and MDOC strategic plans.
  • Ability to identify problems, evaluate alternatives, exercise sound judgment, and implement effective solutions; to develop and evaluate policies and procedures; and prepare reports.
  • Ability to communicate effectively with vendors, customers, and enterprise technology management
  • Ability to build and maintain effective relationships with cross-departmental and inter-agency teams; including effective communication skills with technical and non-technical groups.
  • Ability to organize and develop test plans and test cases working with business subject

matter experts

Desired Skills
  • Bachelor's degree. Should be a degree in or related to: computer science, data processing, computer information systems, data communication, networking, systems analysis, computer programming, information assurance, IT project management or mathematics.
  • Prior State government experience
Minimum Education
  • Bachelor's Degree
Location
  • Local candidates only . Candidates must be local to Michigan at time of submission.
  • Position is a hybrid schedule will need to be onsite from day 1, two days a week (Wednesdays are mandatory to be onsite. The other onsite day can be flexible). NO REMOTE ONLY OPTION
  • Working hours Monday-Friday, approximately 8:00 a.m. to 5:00 p.m. (flexible scheduling is possible)
Additional Requirements
  • Must be authorized to work in the United States; We are unable to offer sponsorships at this time
  • Must undergo a background check and drug screening for employment.
Employment Terms
  • This is a W2 position
  • 40 hrs per week
  • HYBRID schedule - will need to be onsite from day 1, two days a week (Wednesdays are mandatory to be onsite. The other onsite day can be flexible). NO REMOTE ONLY OPTION

About Zenfreed

At Zenfreed, we are more than an IT company. We bridge the gap between people wanting to do the work they were meant to do and organizations needing the right talent.

We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Benefits

We understand a comprehensive benefits package is crucial to employment satisfaction. We offer medical, dental and vision coverage options for all employees.

Posted 2025-08-22

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