Supply Chain Assistant O&P

Mary Free Bed Rehabilitation Hospital
Grand Rapids, MI

Supply Chain Assistant O&PDay Shift (United States of America)

Job Title: Supply Chain Assistant - O&P Job Code: 1018

Department: Supply Chain FLSA Class: Hourly/Non-Exempt

Reporting Relationship: Supply Chain Manager

Mary Free Bed Summary

We have the great privilege of helping patients and families re-build their lives. Its extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients Ask for Mary they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee from support staff and leadership to clinicians and care providers.

Mary Free Bed is a not-for-profit nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient outpatient sub-acute rehabilitation orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation Mary Free Bed physicians nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care

Mission Statement

Restoring hope and freedom through rehabilitation.

Employment Value Proposition

At Mary Free Bed we take pride in our values-based culture:

Focus on Patient Care. A selfless drive to serve and heal connects all MFB employees.

Clinical Variety and Challenge. An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities.

Family Culture. We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization.

Trust in Each Other. Each employee knows that co-workers can be trusted to make the right decision for our family patients staff and community.

A Proud Tradition. Years of dedicated quality service to our patients and community have yielded a reputation that fills our employees with pride.

Summary

The Supply Chain Assistant is responsible for receiving shipping and inventory management at designated locations. This position assists the Supply Chain Coordinators with the communication of back orders obtaining tracking numbers ordering and reconciling invoices. The Supply Chain Assistant is a primary contact for anything supply chain related and works closely with various O&PB departments.

Essential Job Responsibilities

Assist in the collection processing and tracking of orders for Mary Free Bed O&PB utilizing the purchasing and inventory software

Enter requested items into the purchasing software system

Create and submit purchase orders as determined by the supply chain manager

Follow-up on back orders

Investigate and resolve issues with orders

Process returns

Assist in the management of O&PB inventory

Conduct physical counts of inventory at designated satellite locations to ensure accuracy

Edit inventory counts in the purchasing software to accurately reflect on hand counts

Adjust minimum and preferred inventory levels as needed to maintain adequate inventory levels

Report suspected inventory waste and/or obsolescence risk related to stagnant inventory

Handle receiving and shipping of all packages for designated locations

Able to drive a vehicle to transport product between buildings/locations and help cover staffing at other office locations when necessary

Assist the clinical and office/billing staff by compiling any requested material cost information

Assist with reconciling and coding invoices

Complete special projects as requested

Well embrace all people by:

Treating everyone with dignity and respect.

Opening more doors to opportunity for others to succeed.

Growing talent and people.

Ensuring a welcoming experience for all we serve regardless of origin race religion disability sexual orientation or socioeconomic status.

Taking action against discrimination.

Honoring our differences and how we collaborate.

Educating staff patients and the communities we care for.

Restoring hope and freedom together.

Customer Service Responsibilities

Demonstrate excellent customer service and standards of behaviors as well as encourages coaches and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information.

Responsibilities in Quality Improvement

Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.

Essential Job Qualifications

Initiative/ability to work independently

Ability to multitask

Ability to work under pressure and in a fast-paced environment

Organizational & communication skills

Excellent teamwork and customer service skills

Computer skills including data entering and proficient typing skills

Professional mannerism in dealing with all people including clinicians physicians patients visitors colleagues and vendors

Must have a valid State of Michigan drivers license.

Physical Demands: Able to exert up to 50 pounds of force occasionally (up to 1/3 of the time); able to lift carry push pull up to 50 pounds occasionally; able to sit for the majority (1/3 2/3) of the time but may involve brief

periods of time involving walking or standing; able to use keyboard frequently (1/3 to 2/3 of the time); ability to perform work of medium demand involving standing sitting pushing carts & lifting articles.

Preferred Job Qualifications

Experience working in a healthcare facility

High School Diploma or GED Preferred

Two years of experience in a related field

B.C.L.S. certification

Physical Requirements for Essential Job Qualification

Levels:

None (No specific requirements)

Occasionally (Less than 1/3)

Frequently (1/3 to 2/3)

Majority (More than 2/3)

Remain in a stationary position: Majority

Traverse or move around work location: Occasionally

Use keyboard: None

Operate or use department specific equipment: None

Ascend/Descend equipment or ladder: None

Position self to accomplish the Essential Functions of the role: None

Receive and communicate information and ideas for understanding: None

Transport position and/or exert force:

Up to 10 pounds:

Up to 25 pounds:

Up to 50 pounds: Occasionally

Up to 75 pounds:

More than 100 pounds:

Other weight: Up to pounds

Other: None

Consistent with the Americans with Disabilities Act (ADA) it is the policy of Mary Free Bed Rehabilitation Hospital to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment including the application process. If reasonable accommodation is needed please contact the Talent Acquisition team at

Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender national origin age genetic information veteran status disability or other legally protected characteristic.

Posted 2025-11-20

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