Cheese Shop Clerk (Murray's Cheese) 481

About the Job

Position Summary:

Responsible for creating a unique customer cheese experience that will embody the food passion, cheese knowledge, interactive customer service, team leadership, and industry-leading merchandising that is uniquely Murray’s Cheese. Work closely with Deli Merchandising and District Staff, as well as the direct reports to create an environment of outgoing, personal, theatrical cheese retailing within the store environment. Role Model proactive selling and superior product knowledge to drive sales in a targeted manner. Role model and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Essential Job Functions:

• Create and maintain the Murray’s Cheese experience: interactive customer service, ongoing product education, effective cross-selling, merchandising, pushing, and promoting designated products.
• Maintain knowledgeable, efficient, friendly staff fully trained in Murray’s operations and products.
• Ensure all Kroger and Murray’s policies, operating standards, and procedures are communicated effectively, maintained, and followed at all times.
• Ensure that staff adheres to all Food Safety, Hazard Analysis Critical Control Point, and Sanitation Procedures.
• Place orders and maintain inventory.
• Responsible for setting up weekly in-store selling events.
• Contribute to store goals for increasing sales and improving profit.
• Effectively control shrink and waste by following Murray’s and Kroger’s Best Practices.
• Control labor expenses through appropriate scheduling.
• Meet and/or exceed budgetary goals for the Murray’s Cheese Shop.
• Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Behaviors/Skills:

Some of the behaviors needed to successfully perform this position are:

Leadership Behaviors:

• Puts the Customer First - Anticipates customer needs, champions the customer, acts with customers in mind, exceeds customers’ expectations, and gains customers’ trust and respect.
• Communicates Effectively and Candidly - Communicates clearly and directly, is approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, and actively listens.
• Achieves Results Through Teamwork – Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, and involves others to accomplish individual and team goals.
• Leads Through Positive Influence – Demonstrates strong character, builds partnerships, models a conscious balance between work and personal life, takes personal responsibility for own development, role models leadership qualities such as motivation, inspiration, passion, and trust.
• Coaches and Develops Others - Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, and provides candid and constructive feedback.
• Leads Change and Innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, and demonstrates good judgment about which ideas will work.
• Executes with Excellence - Is action-oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, and can be counted on to consistently meet or exceed goals.
• Provides Clear and Strategic Direction - Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, and understands the industry and marketplace.
• Safety Awareness -Identifying and correcting conditions that affect employee safety; upholding safety standards.

Minimum Position Qualifications:

• Management experience or Food Retail Experience, or two-year Culinary Degree.
• Willing to taste cheese daily.
• Supportive of cheese business initiatives.
• Able to inspire, motivate, and train staff while ensuring the successful completion of all tasks.
• Excellent communication skills.
• Ability to multitask.
• Proficient with Microsoft Excel and Word.
• Strong desire to learn, enthusiasm for the product, and an interest and willingness to try new and innovative approaches.

Desired Previous Job Experience:

• Past work record reflects dependability and integrity.
• Prior food handling.
• Supervisory skills.

About Kroger

With nearly 500,000 associates nationwide, we’re a big company with lots of small, supportive communities. Big opportunities in a place that feels like home is one of the reasons Kroger is a great place to work. We genuinely care about each other, giving back and helping out. We want you to feel inspired to stay and feed your future.

With nearly 500,000 associates nationwide, we’re a big company with lots of small, supportive communities. Big opportunities in a place that feels like home is one of the reasons Kroger is a great place to work. We genuinely care about each other, giving back and helping out. We want you to feel inspired to stay and feed your future.