Customer Service Representative - State Farm Agent Team Member
Job Description
Job Description
Benefits:
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
- Greet and welcome visitors in a professional and friendly manner.
- Answer and direct phone calls to the appropriate departments.
- Manage incoming and outgoing mail and packages.
- Schedule appointments and maintain the office calendar.
- Assist clients in the claims process.
- Handle client inquiries and resolve issues promptly and effectively.
- Collaborate with other team members to support office operations.
- Associates degree or higher (preferred).
- Proven experience in an account management or similar role.
- Strong communication and interpersonal skills.
- Proficient in Microsoft Office Suite and basic office equipment.
- Excellent organizational and multitasking abilities.
- Ability to maintain professionalism and composure in a busy environment.
- Customer-focused with a positive attitude.
- Have (or willing to obtain) Michigan Department of Insurance License in both Property & Casualty and Life & Health.
- Competitive salary
- Comprehensive benefits package, including health insurance and retirement plans.
- Paid Holidays + Increasing PTO/Vacation Days (with years of service)
- Agency Retirement Savings Account
- Medical/Dental/Vision Benefits (After Waiting Period)
- Opportunities for professional development and career advancement.
- A supportive and dynamic work environment.
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