Medical Receptionist

TEKsystems is looking to hire a Medical Receptionist (must have insurance verification experience) for an orthotic clinic in Madison Heights, MI!

**If you are seriously interested and have medical insurance verification experience as well as medical receptionist experience, please send your most updated resume to rsison @ teksystems.com and I will work to get you booked for an interview ASAP. Interviews are first come, first serve, so please send me your most updated resume if you are interested in proceeding!**

Hours: 4 day work week: 7:30a-6p – they could do any day during the week to have off but not Fridays or Mondays. Day off during the week is picked quarterly. This shit is 4 ten hour days.

Expected start date: 03/16/2026

Dress: Business Casual, though you will be given scrubs.

Must haves:

• Ability to work with Pediatric patients that have disabilities in plain view, and must have ability to have thick skin due to some of the conversations being difficult or with people that are generally unhappy.
• Customer service in healthcare field experience is required, and it must be face-to-face customer service experience.
• Good attitude is a MUST HAVE – this is a very positive and personable office.
• Ability to learn the software system so basic computer skills are in order, and team player and multi-tasking, answering phone and using computer at the same time
• Nice to have: insurance verification experience

Job Summary: This person will be required to answer calls quickly and assist customers with their needs as they will be calling about insurance questions, what products they are eligible for, and what costs look like, etc. You will coordinate the schedule for the clinical staff to see patients, and you will verify insurance information and obtain the necessary authorizations and referral forms. You will process the orders in the computer system along with maintaining a current status on orders to be processed.

Job description:

• Provide comprehensive front-desk administrative support, including answering and routing phone calls, taking messages, greeting patients, and ensuring office communication flows smoothly to support clinical operations.
• Manage patient scheduling and appointment modifications, while ensuring patients receive exceptional service and all concerns are addressed promptly and professionally, coordinating medical documentation workflows by obtaining required paperwork from physicians, nurse practitioners, therapists, hospitals, and other referral sources via phone, fax, email, and direct communication.
• Support insurance-related processes, including, initial insurance verification, assisting with securing authorizations, and collaborating with internal verification and billing teams to ensure patient cases move forward efficiently.
• Maintain accurate patient records and clinic operations, including patient profiles in the medical record system, handling light shipping/receiving of medical devices, maintaining a clean workspace, and processing patient payments in compliance with HIPAA standards.

Interview details: 1 virtual interview with me, and 1 final round onsite interview with the Hiring Manager + Office Manager (45 minutes).

This is a Contract to Hire position based out of Madison Heights, MI.

The pay range for this position is $18.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Madison Heights,MI.

This position is anticipated to close on Mar 17, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.