Human Services Shelter Aide

Job Description

Job Description

Job Position: Human Services Shelter Aide

Location: Pontiac, MI 48342

Pay Rate: $18.00/hr

Entech Staffing Solutions is seeking dependable, community-minded individuals to join our client's team as Shelter Aides . This is a foundational, entry-level role perfect for students or those looking to gain "boots on the ground"experience in the non-profit sector. You will help create a welcoming and stable environment where residents feel respected and supported during their stay in our Emergency Shelter Program.

Why Join Us?

• Career Building: Gain hands-on experience with HMIS (Homeless Management Information System) and crisis interventionskills highly valued in social work and human services.

• Flexible Options: We are currently hiring for both Full-Time and Part-Time schedules.

• Growth Potential: While starting at $18/hr , transitioning to a direct-hire role offers access to full benefits and shift differential pay for evening and overnight hours.

What Youll Do (Responsibilities)

• Support & Advocacy: Build rapport with guests, respond to resident requests, and assist with conflict resolution or crisis situations.

• Site Safety: Provide building coverage by monitoring grounds and surveillance equipment to ensure a safe environment for all.

• Front Desk Operations: Screen visitors, answer phones (including crisis calls), and perform light clerical work (filing, copying, etc.).

• Direct Service: Assist with meal delivery to families on-site and help coordinate client move-ins/exits.

• Facility Care: Perform weekly unit inspections and assist in preparing living quarters for new families as they enter the program.

• Documentation: Maintain accurate daily logs and data entry to track the essential services rendered to our community.

What Were Looking For (Requirements)

• Education: Minimum of a High School Diploma (Associates Degree in Social Work, Mental Health, or Hospitality is a plus!).

• Professionalism: Ability to maintain strong personal boundaries and comfortably enforce program policies.

• Attitude: A "can-do"team player with excellent communication skills.

• Physical Ability: Must be able to lift a minimum of 20 lbs. for meal delivery and site tasks.

• Reliability: Must have reliable transportation and a consistent work ethic.

• Tech Savvy: Comfortable with Microsoft Office, Google Apps, and basic data entry.

Shift & Training Details

• Regular Schedule: Tuesday Saturday, 3:00 PM 11:00 PM.

• Part time Regular Schedule: 24 - 30 hours Sundays and Mondays consistently from 6pm to 2am. Remaining hours will be filled in by vacations, call offs, etc.

• Training: New hires will undergo approximately two weeks of training (Shift: 10:00 AM 6:00 PM) to ensure you are fully prepared for the role.

Apply now!

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PandoLogic. Keywords: Social and Human Service Assistant, Location: Pontiac, MI - 48342 , PL: 603517865