Technical Services Supervisor

Job Description

Job Description

Description

ABOUT UOVO

Are you ready to embark on a journey where your passion for art, fashion, culture, and excellence converge? Welcome to UOVO—the epitome of sophistication in storage, management, and logistics of valuable art, fashion, and wine. We invite all voices, experiences, and talents to join us and become part of an unparalleled journey where your career aspirations align with the remarkable. With state-of-the-art facilities across the country, we work towards exceeding expectations, for both our clients and employees alike.

At UOVO, we are more than logistics; we are architects of bespoke solutions and curators of extraordinary experiences. From climate-controlled storage to private viewing galleries, industry-leading technology to a full suite of services, UOVO crafts tailored solutions that go beyond preservation—they elevate.

As part of the UOVO team you will work alongside industry professionals who share a passion for art, fashion, and logistics in a collaborative environment where your expertise contributes to the best-in-class employment and client experience UOVO provides!

Technical Services Supervisor, Detroit, MI

UOVO seeks a full-time Technical Services Supervisor to supervise the Detroit, Michigan metro-based Transportation Department. The ideal candidate will have strong people management, communication, logistics and transportation management skills. Should have prior experience working in Detroit, art services and transportation industries; in addition, the ideal candidate will be comfortable creating and overseeing efficient operations for UOVO’s trucking fleet and staff.

Core Responsibilities

• Manage Detroit, MI Transportation Department personnel, including Crew Chiefs and Art Handlers/Drivers, enforcing best practices, superior technical skills and client satisfaction.
• Evaluate upcoming transportation projects daily, ensuring that the scheduled team members are prepared accordingly from a technical perspective
• Work closely with the Business Development team, specifically the Senior Estimator, in scoping and estimating large, technically complicated projects, making sure that the respective crew chief for the project is informed of all project-specific updates
• Identify projects which require a preliminary site visit to be performed
• In conjunction with other key personnel, ensure the highest level of efficiency for the transportation schedule in Detroit, MI working to maximize the number of clients serviced
• Perform and document site visits, updating the Account Manager team and the respective Crew Chief with any scope changes
• In cooperation with the Transportation Coordinator, directly source materials for Transport/Offsite work which are not in stock in-house, coding those charges in our database accordingly
• Proactively mentor and manage transport team personnel for development and growth, streamlined communication, and team development
• Communicate effectively to the driving team via text, phone calls and emails regarding the overview and scope of service requests
• Establish and track efficiency metrics for UOVO’s Transport Department, highlighting labor hours, billable hours of department and expenses
• Enforce and train metrics department-wide to establish maximum efficiency within UOVO’s trucking fleet
• In conjunction with the Transportation Manager, support the Fleet Management Program, including maintenance program, DOT regulations and compliance, ELD logs, equipment and vendor support
• In conjunction with other key stakeholders, establish goals and objectives in line with UOVO’s Performance Management program, providing quarterly feedback and completing annual performance reviews for all direct reports and their teams.
• Assist in establishing goals and objectives in line with UOVO’s performance Management program, providing quarterly feedback and completing annual performance reviews for all direct reports and their teams.
• Recruit for open positions, ensuring a fair, transparent, and inclusive process
• Other projects as assigned by the Manager
• Adhere to all company policies and ethical standards

Qualifications & Skills

• Team Player who can work in a fast-paced, dynamic environment
• Comfortable in a results-driven workplace
• 5+ years of logistical and art handling experience preferred
• Demonstrated ability to think strategically
• Excellent communication and multitasking skills
• Ability to learn UOVO’s software systems
• Ability to quickly prioritize and allocate resources
• Ability to push and pull 150 pounds on a dolly or cart, as well as 50 pounds without mechanical aid
• Ability to carry 40 pounds of varying size and shape up to a distance of 90 feet
• Ability to stand, walk, squat, bend, kneel, crouch, twist, and reach overhead
• Ability to be exposed to outside weather conditions, including heat, cold, rain and snow

This in-person position requires on-site presence at UOVO’s Detroit, MI facility five days a week with occasional requests to work nights and on weekends.

Compensation & Benefits

UOVO offers competitive compensation, commensurate with experience.

UOVO offers a robust suite of benefits including:

• 100% employer-covered medical plan option for Employees as well as multiple Medical, Dental, and Vision plans options.
• 2 weeks annual paid vacation, with bi-annual increased vacation awards throughout the first 5 years of service
• 10 paid holidays plus one additional floating holiday
• Company Sponsored Parental Leave policy
• Company-Sponsored Paid Sick Leave
• 100% 401k Employer match up to 3% of employee contributions.
• Flexible Savings Account, Commuter Benefits, and Childcare Benefits
• Company-sponsored Life Insurance and Long Term Disability Benefits
• Monthly Team Lunches and Birthday celebrations
• Employee Recognition Program ( the “Eggcellence Awards”)