IT Refurbishment Technician

IT Refurbishment Technician

About Comprenew

Comprenew is a nonprofit organization dedicated to protecting people, planet, and data through responsible electronics reuse and recycling. As an e-Stewards, R2v3, NAID AAA, and ISO certified processor, we provide secure data destruction, certified refurbishment, and sustainable recycling solutions that extend the life of technology while reducing environmental impact.

This role is essential to that mission. The IT Refurbishment Technician is responsible for evaluating, testing, and restoring technology for reuse, ensuring devices meet quality standards for resale while maintaining strict data security practices.

This position requires strong attention to detail, consistency in process execution, and the ability to work efficiently in a fast paced environment. Technicians are expected to maintain high standards of quality, safety, and productivity while supporting overall production goals.

Key Responsibilities

· Refurbish and process laptops, desktops, storage drives, components, and related IT equipment

· Evaluate incoming equipment to determine suitability for refurbishment or recycling

· Test and diagnose devices to ensure functionality and resale readiness

· Assign and track inventory within internal ERP systems

· Maintain high standards of quality control for all products distributed to retail locations

· Follow and continuously improve established refurbishment processes

· Ensure all customer data is handled in compliance with data security standards and certifications

· Support data security services and procedures, including proper handling of data bearing devices

· Maintain an organized and safe work environment

· Collaborate with team members to meet daily production goals

Qualifications

High School Diploma or GED preferred

Previous experience in computer hardware, IT, or related technical field preferred

Basic understanding of computer systems and components

Ability to follow structured processes and maintain accurate records

Preferred Candidate Qualifications (not required)

CompTIA A+ certification or similar technical background

Experience with inventory or ERP systems

Familiarity with Microsoft Office tools (Excel, Outlook, etc.)

Previous experience in electronics refurbishment, recycling, or IT environments

Forklift (hi-lo) experience or certification

Candidates are encouraged to apply even if they do not meet all preferred qualifications.

Required Skills & Attributes

Strong reliability and consistent attendance

Ability to stand, bend, and move for 8 hour shifts

Ability to lift up to 50 lbs.

Comfortable moving throughout an operational environment multiple times per day

Clear written and verbal English communication skills

Ability to accurately identify computer hardware components (e.g., RAM, storage drives, CPUs, GPUs, and peripherals)

Strong attention to detail and quality control

Team oriented mindset with a willingness to support multiple functions

Self motivated with a strong work ethic and positive attitude

Work Environment & Expectations

Fast paced operational environment with variable daily workload

High emphasis on quality, accuracy, and efficiency

Cross functional support expected when primary tasks are complete

Consistent engagement and productivity throughout scheduled shifts

Security & Compliance

Responsible for handling data bearing devices and sensitive materials

Must follow all data security, chain of custody, and confidentiality procedures

Job Details

Job Type: Full-Time, Hourly

Schedule: Monday to Friday 8:30AM–5:00PM

Work Location: 629 Ionia Ave SW, Grand Rapids, MI 49503

Please send resume to [email protected]

Pay: $17.00 - $21.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person