Assistant Supervisor

Job Description

Job Description

The Assistant Supervisor is a key associate at Hope Network whose primary responsibilities include:

Provide oversight, support and care for consumers of Hope Network’s service in a variety of settings; Role model appropriate behavior and skills to consumers to help them achieve their highest level of independence; Use a consumer’s prescribed plan(s) in support of their medical, clinical, therapeutic and behavioral needs. Provide leadership and direction to the Independent Living Instructors and the Lead Independent Living Instructors as appropriate and when the Residential Supervisor is not present. Facilitate consumer’s medical appointments, distribute medication scripts and update appropriate medical/ medication paperwork. Complete consumer service schedules. Make programmatic decisions when the Residential Supervisor is not present.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

This is not intended to be an exhaustive listing of job functions. This job description in no way states or implies that these are the only duties to be performed by this employee. The employee is required to follow any other instructions and to perform any other duties as assigned by management as long as the duties are lawful, ethical, and within best business practices.

1. Regular and predictable attendance is an essential requirement of this position.
2. Complete weekly CLP service schedules based on overall consumers’ needs and hours of availability. Also, provide this information to the Residential Supervisor and the CLP Independent Living Instructors (and the CLP Administrative Coordinator when applicable).
3. Schedule medical appointments for consumers that participate in your program (in conjunction with the CLP Administrative Coordinator when applicable).
4. Assist with collection of data for Periodic Reviews, Predicted outcomes, and Global Outcomes as requested by the Residential Supervisor (or the CLP Administrative Coordinator when applicable).
5. As requested by the Residential Supervisor (and the CLP Administrative Coordinator when applicable), assist with intake packet completion with new CLP consumers and ensure information is accurate and complete. Distribute information to appropriate team members.
6. Assist the Residential Supervisor (and the CLP Administrative Coordinator when applicable) with the completion of program documentation including:

• Health and medical records, Medication Administration Records, portable medical profiles, and home and community based support system assessment.
• Physician prescriptions are present and current with program policy standards
• Consumer emergency/medical information is up to date in on-call book

7. Participate in the on-call rotation as assigned.

Educational / Talent Requirements:

1. Associate’s Degree preferred in a medical field with three years’ experience in related setting
2. Demonstrated critical thinking/problem solving skills to respond appropriately to medical and behavioral issues
3. Demonstrated leadership skills and ability to problem solve independently
4. Demonstrated ability to train, orientate and mentor staff
5. Demonstrated ability to take initiative and action to respond, resolve and follow up regarding service issues with consumers/family members/guardians in a timely and appropriate manner.
6. Current, valid state driver’s license and acceptable driving record according to Hope Network policies.

Work Experience Requirements:

1. At least two years of supervisory experience preferred
2. At least two years working in TBI setting is preferred