Territory Manager (Grand Rapids)
- Launch first-to-market Vivistim Paired-VNS System to Physical Medicine & Rehabilitation (PM&R/Physiatry), Neurosurgery, and Physical Therapy specialties within hospitals, rehabilitation and ASCs.
- Develops plans and strategies for developing key new healthcare physician customers and accounts.
- Minimally achieves and preferably exceeds monthly, quarterly, and annual new account, sales and therapy adoption goals.
- Demonstrates daily accountability toward meeting and preferably exceeding sales objectives.
- Manages accounts in the assigned geography by preparing account plans for top accounts and proactive strategies for pursuing each new healthcare customers.
- Exceeds customer expectations and contributes to a high level of customer/patient satisfaction.
- Provides detailed and accurate sales forecasting by maintaining reporting minimally weekly.
- Prepares thorough and detailed product presentations for prospect accounts and physicians.
- Monitors customer, market and competitor activity and provides feedback to company leadership.
- Works closely with the company’s marketing department to establish successful patient/customer adoption at each individual account and referring site.
- Manages customer relationships and provides leadership in closing strategic opportunities.
- Is considered the tip-of-the-spear contact point for their patients, customers and accounts.
- Constant driver of sales excellence and possesses a “sense of urgency” in goal attainment.
- Demonstrates outstanding product, technical, and clinical expertise.
- Completes all administrative requirements on time and accurately.
- Maintains company standards involving ethical and moral character while professionally representing the company.
- BA/BS degree (preferably in life sciences, business, nursing, or medical product marketing (preferred).
- Have a minimum of 5 years of documented, successful sales experience with supporting results.
- Experience selling directly to the specialty (Physical Medicine & Rehabilitation (PM&R/Physiatry), Neurosurgery, Interventional Pain Management and Physical Therapy) healthcare physician communities.
- Successfully representing and launching a revolutionary, pioneering, and disruptive technology strongly preferred.
- Rehabilitation experience especially related to Stroke patient recovery strongly preferred.
- Previous implantable, programmable neuromodulation experience strongly preferred.
- Experience and success selling to the C-level of large hospital/clinic or ambulatory surgical centers.
- Start-up experience related to accountability, culture and professional opportunity.
- Solid process orientation demonstrated resource management/allocation experience, and the ability to perform multiple tasks simultaneously.
- Experience utilizing Salesforce or similar CRM.
- Intellectual, self-starter and independent thinker, with the aptitude to work autonomously.
- Robust interpersonal skills, with evidence of teamwork and collaboration.
- Exceptional written and verbal communication skills, with customers and patients at all levels.
- Creative thinker and appropriate risk taker.
- Ability to influence decision makers in a large and complex environment.
- Capable of selling new solutions in mature markets.
- Understands and is able to operate within associated legal and regulatory guidelines.
- Work well in cross matrix organization
- Travel Requirements: This position requires daily travel within defined geography and may require business travel of up to 25% outside of defined geography. Occasional attendance of local and national industry meetings, trade shows, and sales meetings is also required.
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