Technical Advisor Refrigeration
Use your hvac/refrigeration skills to assist our field service technicians with troubleshooting equipment in the field.
We have Great Training and support for this position and for our Field Service Engineers.
This position has two primary purposes. One, to provide technical support solving service related problems received from Field Service Technicians and Engineers, customers, international agencies, or regional service managers. Second, developing (and teaching) comprehensive, quantifiable, training programs to teach Field Service Technicians and Engineers necessary technical and customer relations skills. Individuals in this position will work with Field Service Technicians and Engineers, international agencies, customers (worldwide), Engineering, Manufacturing, Parts and Logistics, Technical Writing, and the Training and Development Manager.
PRIMARY TASKS AND RESPONSIBILITIES:
- Provide timely technical advice to customers, Thermotron Field Service Technicians and Engineers, and Thermotron Parts Department.
- Respond to customer problems in a highly responsive manner and assist them in obtaining parts, service, or repair.
- Prepare and provide Field Service Technicians and Engineers with service bulletins, detailing changes in methods, procedures, and parts on a timely basis.
- Advise field service personnel on repair techniques and current problem solutions.
- Prepare, maintain, and teach comprehensive training programs to expand and test knowledge of Field Service Technicians and Engineers. Maintain detailed reports of training status and knowledge level of each Field Service Technician and Engineer. Schedule necessary training courses and advise regional service managers of Field Service Technicians and Engineers’ training knowledge and status.
- Develop and teach courses at the annual Product Support Service Seminar and any additional training required for Product Support personnel.
Recommended Jobs
Catering Delivery Driver in Wayne County, MI
&##128663; Catering Delivery Driver – Meals Now Pay Range: $18–$50+ per order Markets: Wayne County, MI Type: Independent Contractor – High-Standard Delivery Partner Focus: Catering Deliv…
Dental Assistant
Job Description Job Description Elyn Salvador | Recruiter P: (407) 553 8641 | E: [email protected] Schedule a Meeting: - alliedsearchpartners/30min Job Description …
Assistant Director of Nursing- Psych
About the Opportunity We are seeking an experienced Assistant Director of Nursing, RN for an amazing opportunity in Macomb County ( New Haven, Michigan) . This is a strong opportunity for a nur…
Inside Sales Representative
Job Description Job Description We’re looking for a motivated, enthusiastic, and coachable Inside Sales Representative to join our team. This entry-level role is ideal for someone early in thei…
On-Camera Game Host - Full-Time - From $17/hr + Tips
Job Description Job Description Company Description Looking for a full-time job that is different from the usual retail, restaurant, or customer service role? At Evolution, you’ll host liv…
Cake and Pastry Decorator Full Time
Responsive recruiter Benefits: ~401(k) matching ~Dental insurance ~Employee discounts ~Health insurance ~Opportunity for advancement ~Paid time off ~Tuition assistance ~Vision insurance ~Wel…
Purchasing Director (USA)
About Horse Powertrain Horse Powertrain Limited is an independent new powertrain solutions business, with over 125 years of heritage from Renault and Geely. We develop and produce world-class hybr…
Outpatient Psychiatric Mental Health Nurse Practitioner PMHNP
Job Description Is this you? Wanting to deliver high quality behavioral healthcare. Seeking work life balance. Interested in growing professionally. What we offer Psychiatric Mental Health …
Travel Nurse RN - Long-Term Care - $1,830 per week in Charlevoix, MI
Registered Nurse (RN) | Long-Term Care Location: Charlevoix, MI Agency: Core Medical Group Pay: $1,830 per week Shift Information: Days - 3 days x 12 hours Contract Duration: …
GSRP Lead Teacher
The Lead GSRP Teacher plays a central role in creating a warm, engaging, and developmentally rich classroom environment for preschool children. This position leads instructional planning, ensures fid…