Product Owner(Policy Admin)

Job Description

Role Overview

As a Product Owner - Policy Administration at AAA Life, you will play a central role in advancing the company's largest digital transformation initiative. The Policy Administration team pioneered AAA Life's transformation journey, and this role builds on that foundation-defining the platform's north star, shaping long-term strategy, and leading a team to execute against it.

You will develop a deep understanding of AAA Life's product suite, how products are distributed, and the end-to-end journey from application to issued policy-including both human and algorithmic decision points. Operating in a highly regulated and constrained environment, you will balance business goals, regulatory requirements, architectural tradeoffs, and customer experience.

You will run your own Scrum team, collaborate closely with product designers and business analysts, and play a key role in vendor strategy, including configuration vs. customization and build-vs-buy decisions. This is a highly visible role at a pivotal moment in AAA Life's growth.

Day-to-Day Breakdown

40% - Product Strategy, Vision & Roadmap Ownership

• Define and evolve the product and platform strategy aligned to business goals

• Establish and evangelize a clear roadmap and long-term system vision

• Own platform health, scalability, and architectural tradeoffs

• Advocate for strong user experiences while balancing regulatory and business constraints

• Stand behind product decisions in ambiguous, high-constraint environments

35% - Agile Delivery & Execution Leadership

• Lead a dedicated Scrum team of developers and QA engineers

• Own and prioritize the product backlog, writing detailed user stories and acceptance criteria

• Lead and participate in Scrum ceremonies (standups, refinement, planning, retrospectives)

• Collaborate closely with engineering leadership, product designers, and BAs to deliver roadmap commitments

• Manage Business Analyst priorities and ensure alignment with roadmap goals

25% - Cross-Functional Collaboration, Vendors & Production Support

• Partner with underwriting, compliance, actuarial, and distribution teams to optimize end-to-end policy workflows

• Meet regularly with product actuaries to understand pricing and product roadmaps

• Align with vendor partners on policy admin platform strategy and execution

• Lead build vs. buy decisions and manage third-party integrations

• Understand, prioritize, and coordinate resolution of production support issues

• Use customer insights and data to continuously refine product decisions and priorities

Compensation: $160k to $175k Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

Must-Have Qualifications

• Bachelor's degree or equivalent relevant work experience

• 5+ years of professional experience, with 3+ years as a Product Owner or Product Manager

• Demonstrated track record of delivering measurable business value and outcomes

• Strong experience owning and managing a product roadmap and backlog, including writing user stories and prioritizing work

• Deep understanding of Agile principles and Scrum practices, including hands-on leadership of ceremonies

• Hands-on experience using Jira and Confluence

• Proven ability to lead a Scrum team of developers and QA engineers without formal authority

• Strong cross-functional collaboration skills-equally effective working with software engineers, tech leads, compliance, underwriting, actuarial, and business partners

• Experience developing and delivering complex, highly regulated products or platforms

• Strong analytical and problem-solving skills using both quantitative and qualitative data

• Excellent verbal and written communication skills, able to clearly explain complex concepts

• High attention to detail and persistence when solving ambiguous, constrained problems

Skills & Competencies (What Success Really Looks Like)

• Grit & Ownership: Scrappy self-starter who jumps in, figures things out, and delivers results under constraints

• Leadership Without Authority: Trusted decision-maker whose recommendations carry weight across teams

• Strong Communicator: Clearly articulates problems, tradeoffs, and solutions to both technical and business audiences

• Curiosity: Genuinely interested in learning the business, the product, and areas outside their immediate expertise

• Collaborative Mindset: Adds to the culture, brings thoughtful perspectives, and works effectively across teams

Focus Amid Noise: Able to prioritize what truly matters during transformation and tune out distractions Nice-to-Have

• Experience in insurance, financial services, actuarial, or other regulated industries

• Background in consulting or high-growth startup environments

• Familiarity with business analysis and collaboration tools (Excel, Miro)

• Working knowledge of SQL and BI tools (Power BI, Tableau)

Experience participating in build vs. buy decisions and managing third-party vendors