Human Resources Specialist

Join our team at TowerPinkster and open a new door to an amazing long-term career! TowerPinkster, an architecture, engineering, and interior design firm based in Michigan, Indiana, and Kentucky, is seeking a talented Human Resources Specialist for our Grand Rapids office to partner and support both our Grand Rapids and Grand Haven, Michigan, teams.

POSITION PURPOSE

Responsible for creating a positive experience for employees through positive human resources actions and activities in support of our 130+ team members in grand rapids and grand haven office locations. Partner with the manager of human resources to execute culture-building programs, administer hr best practices, and deliver learning and development programs for engagement and retention results.

POSITION RESPONSIBILITIES + EXPECTATIONS

CULTURE AND ENGAGEMENT AT OFFICE LOCATION (Grand Rapids and Grand Haven):

• Serve as a culture champion by promoting a positive work environment, modeling company values, and supporting both team members and leadership.
• Deliver programs that strengthen employee engagement, well-being, and support long-term retention.
• Coordinate and execute culture-building activities, events, and programs that foster connection and collaboration.
• Implement engagement and employee appreciation programs that recognize individual and team contributions.
• Provide comprehensive HR support to assigned discipline teams, ensuring consistent application of HR practices and organizational standards.
• Collaborate with the Talent Acquisition Specialist and the Payroll/Benefits Specialist as needed to ensure accurate, timely, and seamless HR support.
• Participate in local HR networking events to stay informed of current industry trends and emerging best practices.

HR SPECIALITY – LEARNING AND DEVELOPMENT

• Support learning and development initiatives that align with leadership priorities and strengthen the growth of individuals and discipline teams.
• Assist with educational and professional development needs, including professional licensure pathways (e.g., architectural registration, PE/FE exams) and certification programs, by coordinating preparation resources, tools and guidance.
• Curate high-quality learning materials and manage partnerships with external vendors for both technical and soft-skills training.
• Collaborate with the Talent Acquisition Specialist to deliver effective onboarding experiences for new team members.
• Partner with the Manager of Human Resources to coordinate and implement mentorship programs that support career development planning, including the advancement of staff development competencies for technical and design career pathways.
• Support discipline teams through performance development processes, including HR Chats, performance reviews (STEPs), and goal-setting activities and achievements.
• Promote a culture of continuous learning and professional growth.
• Partner with leaders to develop and support employee relations needs, including the development of performance improvement plans.
• Contribute to talent outreach efforts by assisting with the coordination of local career fairs and assisting in the planning of STEM-focused community events

BUILD CULTURE, PROVIDE GUIDANCE + LEADERSHIP:

• Serve as the primary point of contact for team members in the designated office, responding to questions and addressing concerns promptly and professionally.
• Create opportunities that strengthen teamwork and foster an inclusive, positive, and collaborative work environment.
• Provide guidance and support to team members on HR practices, standards, and organizational guidelines.
• Promote a culture grounded in respect, integrity, humor, and the appreciation of individual and team contributions.
• Encourage clear, effective communication within teams and across disciplines to support collaboration and shared understanding.
• Participate in professional organizations and external activities to represent TowerPinkster and build relationships that support long-term growth.
• Perform additional duties as assigned or as organizational needs evolve.

POSITION COMPETENCIES

• Demonstrates exceptional interpersonal and professional communication skills, fostering trust and collaboration across all levels of the organization.
• Exhibits strong active listening skills, ensuring understanding, empathy, and thoughtful responses in all interactions.
• Utilizes technology and HR information systems efficiently and effectively to streamline processes, manage data, and support organizational needs.
• Shows a strong aptitude for learning, with the ability to quickly absorb new information, adapt to changing environments, and apply new skills.
• Manages time, priorities, and expectations effectively, maintaining organization and meeting deadlines in a fast-paced environment.
• Applies critical thinking, sound judgment, and effective problem-solving strategies to address challenges and make informed decisions.
• Demonstrates skillful conflict resolution abilities, facilitating fair and productive outcomes while preserving positive working relationships.
• Maintains a high level of discretion and professionalism, handling sensitive information with confidentiality and integrity.
• Works collaboratively and proactively with others, contributing to a supportive, inclusive, and high-performing work culture.

POSITION QUALIFICATIONS

• A Bachelor’s Degree in Human Resources, Business Administration, or a related field is preferred. HR Certification is a plus.
• Ten plus years of experience working as an HR professional.
• Strong understanding of employment laws and HR best practices.
• Proficient in Word, Excel, PowerPoint, Gmail, Microsoft Teams, etc.

POSITION LOCATION
This is a full-time position located in Grand Rapids, Michigan, and also supports the Grand Haven, Michigan, office.

WHAT WE OFFER
We take a holistic approach to ensure the well-being of our team members. TowerPinkster is proud to support its team members with a robust compensation and benefits package, which includes:

• Industry-leading compensation package, including paid overtime, performance bonuses, and profit sharing.
• National award-winning culture and a supportive work environment that empowers employees to stay healthy, fulfill their interests and passions, and balance work and life goals.
• A collaborative work environment along with many culture connection events and wellness activities, to include walking challenges, fitness challenges, book clubs, in-office chair massages, and more. We offer a Thrive program providing incentives up to $400.00 annually.
• Flexible work hours with a work-life balance program providing six additional days off per year, and a healthy paid time off program.
• A comprehensive benefits package including health, dental, vision, 401(k), life insurance, short-term and long-term disability benefits, and paid community service hours.
• Annual team training, professional development opportunities, and career growth planning.
• The opportunity to reach your career goals with an award-winning firm. We highly encourage licensure, certification, and professional organization memberships, which are fully paid.
• Continued educational opportunities and a tuition reimbursement program.
• Firm-paid life and wellness coach for individuals and families in partnership with Ulliance.

TowerPinkster is a firm of architects, engineers, and interior designers committed to design integrity, quality, and environmental responsibility. Our doors opened in 1953 with just six people, and now we have more than 250 of the best employees in Michigan, Indiana, and Kentucky. At our firm, it’s our people who make us different. We have the freedom to explore new ideas, the tools to create innovative strategies, and the talent to inspire our clients through interactive design.

We strive to create a diverse, equitable, and inclusive culture that empowers each person to be their genuine self. We are committed to Diversity, Equity, and Inclusion. For more than 70 years, we have made significant contributions to our communities through our commitment to quality, sustainability, and equitable design. Our active DEI committee is focused on driving initiatives within three areas: people, purpose, and process.

Our expertise and collaborative, client-centered approach means the best ideas rise to the top. TowerPinkster received the 2025 National 101 Best and Brightest Companies to Work for Award and the 2025 Best Firm Award from Zweig Group. We are proud of this achievement and are thankful for our client relationships, our generous communities, and all the employees who contribute to TowerPinkster’s exciting and creative culture! Our supportive work environment helps employees reach their career goals, and we have fun doing it!
. We are an Equal Opportunity Employer