*In-Person* Network Administrator II

Job Description

Job Description

Who We Are:

At orsa credit union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products.

We’ve been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness , reflecting our deep commitment to our team members and the communities we serve.

About the role:

The primary responsibility of the Network Administrator II is to support and maintain core voice and data network infrastructure and operations. This position administers, configures, and operates Microsoft 365 and related cloud services, ensuring effective integration with on-premise systems and end-user environments. The Network Administrator II is responsible for monitoring cloud and virtual infrastructure, integrating third-party PC, Mac, server and cloud solutions, and maintaining VMware virtual environments and server backup processes. This role is accountable for network availability, service level commitments, and supporting the organization’s communication and connectivity needs.

This position has a starting hourly rate of $39.57 , but your offer amount may be increased with relevant work experience and transferable skills.

*This position requires in-person collaboration at our Plymouth, MI headquarters.*

A Day in the life of a Network Administrator II can look like:

1. Troubleshoot and resolve complex technical issues across network, cloud, and infrastructure systems.
2. Take a lead role in the development of network design and architecture to meet the credit union’s security, availability, redundancy, scalability, and performance goals.
3. Configure and maintain routing, NAT, firewall, and VPN connectivity in collaboration with Information Security and other technology teams.
4. Monitor production voice and data network services and proactively assess network, cloud, and infrastructure capacity and performance to ensure reliability and continuous improvement.
5. Administer, configure, and operate Microsoft 365 services and associated platforms, including Active Directory and cloud-based identity integrations.
6. Maintain physical host and VMware virtual infrastructure and perform and maintain server backup operations.
7. Maintain patch management and software/firmware upgrade procedures for critical network infrastructure.
8. Implement network capabilities that support enterprise disaster recovery processes and business continuity plans.
9. Develop and support service level agreements, network service availability metrics, and management reports.
10. Engage vendors and third-parties to resolve issues and analyze design options.
11. Participate in and lead technology-focused initiatives that align business and IT goals while improving infrastructure capabilities, reliability, and services.
12. Develop and maintain technical documentation, diagrams, and operational procedures for supported systems and infrastructure.
13. Develop, update, and implement IT policies and procedures.
14. Perform other duties as directed by leadership.

What you bring to the table:

1. High school diploma or equivalent.
2. 4 years of network administration or engineering experience.
3. 3 years of experience in Microsoft 365 and Azure administration.
4. Broad knowledge of network design and troubleshooting concepts, including an in-depth knowledge of Cisco and Meraki networking technologies.
5. In-depth knowledge of network firewall administration.
6. In-depth knowledge of Microsoft Active Directory configuration.

You might also have:

1. College degree in a computer science-related field.
2. 7 years of network administration or engineering experience.
3. 3 years managing public DNS, domain registration, and internet-facing network services.
4. Experience in Microsoft Intune administration.
5. Proven experience implementing secure network and routing configurations in alignment with organizational standards.

We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity.

As a team member of orsa credit union, you’ll enjoy:

• Comprehensive medical, dental, and vision plans
• Four weeks of PTO for all full-time team members 
• Up to 12-weeks paid paternity/maternity leave
• Lifestyle Accounts to help with your personal wellbeing
• Family Health Benefits
• Paid time off to observe all Federal Holidays
• Flexible work options, including flex scheduling and work from home for many positions
• A generous 401k match
• Numerous employee engagement activities
• Community Resource Groups
• Paid time off for occasions such as volunteering, caregiving, and family events

Contact/application information:

If this description appeals to you, please submit an application! A member of orsa credit union's Talent Acquisition Team will be in contact with you shortly!

Equal Employment Opportunity Policy:

orsa credit union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws. 

Disclaimer:

This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward.

Please note that orsa credit union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!