Customer1 Business Process Designer - 5978977

Accenture
Detroit, MI
Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel. Key Responsibilities: This position is for a Customer1/Business Analyst to translate the needs and issues identified by the business into technology solutions in the Customer1 CIS application. This requires the analyst to understand the underlying business need, assess the impact of the need, capture, analyze, and document requirements and support the communication and delivery of those requirements to the users and the IT development team. This includes the following business functions: + Technical and Functional Subject-Matter Expert (SME) Support of Customer/1 application + Requirements Gathering + Functional Analysis + Documentation of Functional Requirements + User Approval and Sign-Off of Requirements + Development of User Acceptance Test Plan + Development of Post-Production Verification Requirements + Functional and technical support of UAT Testers and Developers + Support/analysis of production abends and end user application issues Must have Customer/1 skills in the Billing functional area. Cross-project Application Sr Architect in Customer/1 Billing to provide cross-Portfolio Product Architect Support for the Customer/1 Practice. Will be primarily staffed year 1 on Ameren but expected to act as SME and Functional Architect in Billing across the Capability. Providing support across the full portfolio of Customer/1 projects teams for complex projects and issues support. Example Projects: PPL, SoCo, Ameren, National Grid, etc. Basic Qualifications: + Minimum of 5 years' experience + Customer 1 Billing, Finance + COBOL Mainframe + 40-60% in office onsite per week if local to the Tampa Bay area + High School Diploma or GED Preferred Qualifications: + Business requirement analysis + Conversion metrics activities + Managing a team project + Leadership Skills Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. ( Role Location California - $81.00 - $86.00/hour Cleveland - $81.00 - $86.00/hour Colorado - $81.00 - $86.00/hour District of Columbia - $81.00 - $86.00/hour Illinois - $81.00 - $86.00/hour Maryland - $81.00 - $86.00/hour Massachusetts - $81.00 - $86.00/hour Minnesota - $81.00 - $86.00/hour New Jersey/New York - $81.00 - $86.00/hour Washington - $81.00 - $86.00/hour Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement ( Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Posted 2025-11-17

Recommended Jobs

Host / Hostess

Applebee's
Traverse City, MI

Applebee's started with the same philosophy we follow today focused on serving good food to good people. Today, with almost 1,700 locations and counting, what was once a popular neighborhood restaur…

View Details
Posted 2025-09-06

Plumber, Warren MI

PCSI
Warren, MI

**Description** PCSI is seeking a Plumber for its Detroit Arsenal site. The role involves installing, repairing, and maintaining plumbing systems that support water supply, drainage, and sewage throug…

View Details
Posted 2025-11-18

Vice President, Data Analytics

Rocket Mortgage
Detroit, MI

The Vice President of Data Analytics reports directly to Rockets Chief Data Officer and is responsible for supplying Rocket with the insights needed to make high-quality and high-velocity decisions…

View Details
Posted 2025-11-19

Skilled Machine Operators

Kalamazoo, MI

Skilled Machine Operators Positions Available at Arvco Container downtown Kalamazoo. *This position will require a resume submittal to the customer as well as an on-site interview with a Supervisor…

View Details
Posted 2025-07-31

Tech Lead BY WMS (Blue Yonder Warehouse Management System) (Grand Rapids, MI)

CEDENT
Grand Rapids, MI

Job Description: Must have strong BY WMS Architecture knowledge to provide the best possible design to the customer. Must be well conversant with Oracle databases - SQL: queries, stored procedu…

View Details
Posted 2025-08-19

Sr. Sftwr Tst Engineer (Auto)

Fujifilm
Wyoming, MI

**Position Overview** Work within automation team to develop automation framework and scripts for new and existing features of all software products. **Company Overview** At FUJIFILM Healthcare Americ…

View Details
Posted 2025-11-15

Experienced RN FT Days - ICU - Samaritan Hospital

Trinity Health
Troy, MI

**Employment Type:** Full time **Shift:** 12 Hour Day Shift **Description:** **RN - ICU - Samaritan Hospital** If you are looking for an RN position in ICU, to meet your schedule, this could be your o…

View Details
Posted 2025-11-13

PVT Quality Supervisor

Ford Motor
Dearborn, MI

Description Seeking candidate to fulfill an opening as a Vehicle Manufacturing Engineering (VME) Final Assembly Engineering (FAE) Quality/PVT (Plant Vehicle Team) Supervisor. Selected candidate wi…

View Details
Posted 2025-11-21

Financial Project Associate

ABBTECH Professional Resources, Inc.
Lansing, MI

**Financial Project Associate** **Exempt** Embark on a dynamic career with Premier Group Services, Inc., a leading CPA Management and Consulting firm dedicated to empowering businesses, from small ent…

View Details
Posted 2025-11-12

Vice Chair for Research, Department of Psychiatry

University at Buffalo Portal
Wyoming, MI

Position Summary The Department of Psychiatry at the Jacobs School of Medicine and Biomedical Sciences at the University at Buffalo is seeking a dynamic and innovative leader to join our team as t…

View Details
Posted 2025-11-18