Military DoD SkillBridge Program - Lead Training Specialist - Integrated Systems and Networking Devices
- Lead the strategy, development, and execution of technical training programs for integrated systems and networking devices supporting internal and external customers.
- Apply knowledge of systems engineering principles, including requirements, interfaces, integration, verification, and operational concepts, to shape training content and improve learner understanding.
- Translate complex systems engineering and networking concepts into clear, practical instruction for operators, technicians, maintainers, and customers with varying technical backgrounds.
- Own and drive the development, maintenance, and continuous improvement of training content that reflects system architecture, subsystem interactions, interface dependencies, configuration changes, and engineering updates.
- Lead cross-functional coordination with engineering, program, services, customer, and training teams to incorporate product updates, configuration changes, design revisions, and new product introduction activities into training programs.
- Serve as the primary subject matter expert for assigned integrated systems, networking devices, and related training programs.
- Deliver technical training on networking devices and integrated systems, including installation, configuration, operation, troubleshooting, and maintenance.
- Develop, update, and manage lesson plans, practical exercises, lab content, digital learning tools, job aids, and customer-facing instructional materials.
- Build and maintain strong customer relationships to identify training needs, understand operational challenges, and develop training solutions that support product, program, and readiness requirements.
- Represent the training function in customer-facing discussions, training planning, readiness reviews, and product introduction activities, supporting successful execution and customer confidence.
- Act as the voice of the customer by incorporating field feedback, operational use cases, and customer needs into curriculum updates and training delivery improvements.
- Support training delivery in classroom, virtual, and hands-on environments, including training conducted at GE sites and customer locations, as required.
- Ensure training content remains aligned with current product configurations, engineering intent, and customer use cases.
- Maintain high standards for training quality, learner engagement, and execution across assigned programs.
- Provide informal leadership and mentorship to other trainers and team members by sharing best practices, supporting standardization, and helping elevate training effectiveness across the organization.
- Drive continuous improvement initiatives related to training quality, customer satisfaction, operational readiness, and learning effectiveness.
- Active Military personnel on their last 180 days of Military service
- Bachelor's degree from an accredited university or college.
- Minimum of 5 years of experience in systems engineering, technical training, instructional delivery, maintenance, product support, customer support, or related technical roles.
- Demonstrated knowledge of systems engineering concepts, including requirements, interfaces, integration, verification, and system-level operation.
- Experience training users on integrated technical systems and/or networking devices.
- Strong oral and written communication skills with the ability to deliver complex technical information in a clear and effective manner.
- Demonstrated ability to lead cross-functional initiatives, influence stakeholders, and operate effectively in customer-facing environments.
- Ability to travel as required to support customer and training delivery needs.
- This position requires U.S. citizenship status.
- Ability to obtain and maintain security clearances.
- Strong understanding of network architecture, secure communications, or integrated technical systems.
- Experience in curriculum development, instructional design, and adult learning methodologies in a technical environment.
- Experience delivering virtual, instructor-led, and hands-on technical training.
- Experience supporting new product introduction, configuration changes, and engineering-driven updates to training content.
- Ability to deliver complex technical messages in a simple context.
- Strong interpersonal and leadership skills, including the ability to influence others and lead small teams.
- Demonstrated experience engaging customers to assess needs, support readiness, and improve training outcomes.
- Proven ability to drive improvements in training quality, customer satisfaction, and operational effectiveness.
- Active security clearance.
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