Design Project Specialist

• Assist Franchise Members with support requests, such as wayfinding and sign schedules, sign design, vehicle graphics, trade show graphics and booth design, large or multi-location projects and RFP / RFQ responses, as well as project management services, including sourcing installation vendors and scheduling large and complicated projects.
• Help Franchise Members research and prepare solutions for client meetings to fine-tune their creative vision and goals.
• Develop project plans, including schedules, milestones, resources, and dependencies, and communicate them effectively to internal and external stakeholders.
• Contribute to design team, as needed, including ideation, production, and layout.
• Manage time and production process to agreed-upon deadlines.
• Assist with XGD program management, including project timelines, recruitment of new Members, presenting webinars and in-person training, driving value of the program and more.

• Stay up to date on industry trends and best practices in graphic design, signage, and project management through organizations like ISA and SEGD.

• Strong design background with experience in print or signage production.
• Proficiency with Adobe Creative Cloud - Photoshop, Illustrator, InDesign, After Effects, Premier Pro.
• Ability to read and understand floor plans, elevations, and shop drawings.
• Excellent communication and customer service to work with Franchise Members and/or clients to present solutions and provide direction.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Ability to use Excel spreadsheets and other project management software to manage and organize tasks.
• Critical-thinking, solutions-focused problem solver with a learning mindset.
• Organized, detail-oriented and able to meet deadlines.
• Excellent verbal and written communications skills.

• 5+ years of experience in design, signage or print environment, agency experience a plus. Examples of work required.
• Bachelor's degree in design or related field.
• Knowledge of signage and project management a must.
• Preferred experience in franchising industry or multi-brand environment.
• Experience with SignAgent or other sign scheduling platform a plus.
• Experience with CoreBridge or other point of sale systems a plus.
• Cost estimating and budget management experience.
• Experience in managing, collaborating, and building rapport with multiple stakeholders.

• Professional corporate and team-oriented environment.
• Hybrid work schedule with at least 2 days each week in the office.

• Possible travel to Experiential Graphic Design training in MD.

• We offer flexible health and insurance options including medical, dental and vision, employee, spouse, and child life insurance, short-and long-term disability, Healthcare FSA and Dependent care FSA, critical illness, and accident insurance. We also offer an Employee Assistance Program to support the well-being of you and your family.
• We provide paid holidays and paid time away to spend with your family and friends.
• Plan for the near and long-term with our 401K retirements savings plan with matching company contributions.
• Bonus eligibility

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