Quality Specialist

Job Description

Job Description

Ford Component Sales, LLC (FCS) is a wholly owned subsidiary of Ford Motor Company aligned with the Ford Customer Service Division (FCSD). We are a flexible sales organization that directs resources toward revenue opportunities identified by FCSD.

We are in search of a Quality Specialist that is responsible for supporting FCS OE customers, Ford Licensed Accessories with obligations to distributors and OEM. Lead personnel for identification and disposition of quality concerns for FCS customers.

ESSENTIAL FUNCTIONS

• Advanced Product Quality Planning (APQP)
• Phases PPAP documentations and IMDS rejects and approvals
• Works in tandem with Engineering and Purchasing for successful program launch
• Enters data, approvals, and requests in CMMS3
• Supports disposition of all FCS, customer, and supplier quality issues and concerns
• Contacts FCS suppliers and customers when quality concerns are communicated
• Logs and tracks incoming concerns and issues
• Customer location onsite visits for quality concern identification and disposition
• Reviews FLA supplier Quality evaluation by conducting onsite visits to potential supplier location to review, document, and report supplier adherence to FCS quality requirement
• Reviews warranty data supplied by FCS India Quality Team

1. Warranty claims based on the Warranty Policy and Procedures
2. Ensures Warranty Process meets audit requirements

• Maintains documentation of plan tests and results
• Administrative and other support to the Quality Department
• Other duties may be assigned

EDUCATION AND EXPERIENCE

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor's degree from a four-year college or university required; or five years related experience and/or training; or equivalent combination of education and experience.
• Ability to access and understand Materials Requirement Planning, (CMMS3, GSAR, WIPS, BAAN, SAP, AIMS, WERS, IMS6/IMS7.
• Knowledge of the current ISO/TS-16949 standards.
• Knowledge of Quality Control procedures, requirements, elements, and fundamentals.
• Knowledge of Lean Six Sigma principles (Lean Six Sigma Green and/or Black Belt preferred)

We offer an attractive and competitive compensation and benefits package, which includes medical, dental, vision, paid holidays, 401(k), disability, and tuition reimbursement assistance. If you take pride in your work and are committed to personal and professional success, we want to talk to you. Please visit to learn more.

FCS is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law