Luxury Appliance Design Consultant

Job Description

Job Description

THE DEALS ARE IN THE HOUSE... so why not work where the action is?!

ABC Warehouse is growing and our Corporate Headquarters Pontiac, Michigan is currently seeking a Luxury Appliance Design Consultant. Our Luxury Appliance Design Consultant is responsible for developing and growing a new business channel focused on the custom home and kitchen design market. This role will cultivate strategic relationships with kitchen designers, custom home builders, residential contractors, and cabinetry vendors to position ABC Warehouse (Hawthorne Appliance) as a preferred appliance partner for kitchen remodel and new construction projects.

Working closely with design professionals and homeowners, the consultant will provide expert guidance on premium and luxury appliance selections that complement the client’s kitchen design vision, functional needs, and budget.

This position plays a key role in launching and developing a new line of business within the organization. The individual will help define processes, build industry relationships, generate project leads, and drive sales growth within the mass-premium and luxury appliance market.

Over time, this role is expected to scale into a leadership position responsible for expanding and managing a small team dedicated to this specialized sales channel.

Key Responsibilities

Business Development & Relationship Building

• Establish and cultivate professional relationships with kitchen designers, custom home builders, remodeling contractors, and cabinetry vendors.
• Identify opportunities to integrate ABC Warehouse premium appliance offerings into residential kitchen design and new construction projects.
• Develop a network of industry partners who regularly refer clients for appliance consultation and specification.
• Participate in industry events, builder associations, and networking opportunities to promote the company’s luxury appliance capabilities.

Client Consultation & Appliance Specification

• Work directly with homeowners and design professionals to recommend premium and luxury appliance solutions that align with project design, functionality, and budget.
• Assist clients in selecting appliances that complement kitchen layout, workflow, and design aesthetics.
• Provide product education and demonstrations on luxury appliance brands carried by the company.
• Prepare appliance specifications and quotes for kitchen design and remodeling projects.

Sales Generation & Pipeline Development

• Generate and manage project leads through professional partnerships and networking efforts.
• Track and manage opportunities from initial referral through final sale.
• Develop and maintain a pipeline of active design and construction projects.
• Collaborate with internal sales and operations teams to ensure successful order fulfillment and customer satisfaction.

Program Development & Strategic Growth

• Partner with leadership to develop and refine the company’s strategy for the luxury appliance builder/designer channel.
• Help define performance metrics, lead tracking systems, and reporting structures for this new business line.
• Contribute to the development of programs such as a Preferred Partner Program for designers and builders.
• Provide feedback on industry trends, client needs, and market opportunities.

Brand Representation

• Represent the company and its luxury appliance brands with professionalism and high-touch customer service.
• Maintain a polished and knowledgeable presence when interacting with designers, builders, and high-end clientele.
• Participate in brand training and occasional marketing initiatives, including media or promotional appearances when appropriate.

Compensation Structure

This role will operate under a salary-to-commission transition structure designed to support business development during the initial growth phase.

• Initial compensation will include a base salary.
• Over time, compensation will transition toward a primarily commission-based structure tied to project sales and revenue generation.

Qualifications & Experience

Preferred Experience

• Experience working with kitchen designers, cabinet designers, or residential builders
• Sales experience involving premium or luxury products
• Project management experience in residential construction, design, or renovation environments
• Experience managing client relationships throughout multi-stage projects

Skills & Competencies

• Exceptional relationship-building and networking abilities
• Strong communication and presentation skills
• High level of professionalism and client service orientation
• Self-motivated with the ability to work independently
• Strong organizational and project coordination abilities
• Familiarity with Microsoft Office Suite

Reporting Structure

This role reports to the Luxury Appliance Buyer, with ancillary reporting to the Chief Operations Officer.

Work Environment & Travel

• Position is structured within the corporate office but will operate primarily in the field.
• Extensive travel throughout the Metro Detroit market to meet with designers, builders, and clients.
• Occasional out-of-state travel for manufacturer training or industry events.

Personal Characteristics for Success

The ideal candidate will demonstrate:

• Charisma and professional presence suited to luxury clientele
• High energy and enthusiasm for relationship-building
• Confidence and independence in managing a territory
• Strong interpersonal and consultative sales skills
• Ability to represent the company as a brand ambassador

Additionally, all eligible full-time ABC Warehouse employees receive:

• 401(k) with company match
• Profit Sharing
• Medical, Dental, and Vision Insurance with HSA and FSA options
• Short-Term and Long-Term Disability Insurance
• Company-paid Basic Life and AD&D Insurance
• Supplemental Life, Accident, Critical Illness, and Hospital Insurance
• Paid Time Off

ABC Warehouse is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Founded by Gordon “Gordy” Hartunian with a single store in Centerline, Michigan, ABC Warehouse has been family-owned and operated since 1963 and has grown to become one of the Midwest’s largest and most successful retailers offering appliances, TVs, electronics, mattresses, and furniture. With 600+ employees and 42 storefront locations throughout Michigan, Ohio, and Indiana.

Company Description

Founded by Gordon “Gordy” Hartunian with a single store in Centerline, Michigan, ABC Warehouse has been family-owned and operated since 1963 and has grown to become one of the Midwest’s largest and most successful retailers offering appliances, TVs, electronics, mattresses, and furniture. With 600+ employees and 42 storefront locations throughout Michigan, Ohio, and Indiana.