Patient Registration
Job Description
Job Description
We are looking for a detail-oriented and reliable Patient Registration Specialist to join our team in Rochester, Michigan. This Contract-to-Permanent position offers an excellent opportunity for individuals with strong customer service skills and a passion for healthcare support. The role involves assisting patients with their registration process, ensuring accuracy in data entry, and providing guidance as needed. Must be willing to work a flexible scheduling including weekends.
Responsibilities:
• Accurately register patients in various settings, including the emergency room, inpatient, and outpatient departments.
• Assist patients with navigating technology and provide clear instructions when necessary.
• Perform data entry with precision to maintain accurate patient records.
• Collaborate with team members to ensure a seamless registration process.
• Handle patient scheduling and provide support in managing appointments.
• Verify medical insurance information and address any discrepancies.
• Adapt to rotating shifts, including afternoon and midnight rotations, after completing initial training.
• Comply with health and safety requirements, including COVID-19 vaccination, flu shot, and occupational health screenings.
• Provide additional assistance within the department as required.
• Minimum of 1 year of experience in a similar role, with healthcare experience preferred.• Exceptional customer service skills and a patient-focused approach.
• Strong and accurate data-entry abilities.
• Reliable and punctual with a commitment to fulfilling responsibilities.
• Ability to work flexible hours, including late shifts and rotations.
• Initiative to take on tasks independently and contribute to team success.
• Compliance with vaccination and health screening requirements.
• Familiarity with patient registration processes and medical insurance verification.
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