Performance Improvement Specialist
- Coordinate and support the Performance Improvement Committee work including the Change management process
- Support the Incident report system by following up with department leadership to complete process. Hold investigations and RCAs, and provide expertise in appropriateness of investigation, corrective action and monitoring.
- Work with business intelligence and departmental leadership to monitor process data for adherence to change and opportunities for improvement.
- Interact with Gift of Life departments to learn and identify opportunities for improvement in efficiency and outcomes.
- Conduct process mapping and value stream mapping with the goal of streamlining operations
- Assist with strategic planning process as needed
- Attend weekly MORE meeting to maintain awareness of day-to-day process and emerging issues
- Provide occasional reports and/or presentations to leadership teams upon request.
- Aid with ad hoc and standing committees, work groups, task forces, etc., as requested.
- Perform other duties as assigned.
- Bachelor’s degree in a science related field, or an equivalent combination of education and experience.
- 3 years’ experience in Performance Improvement or Quality setting.
- Experience at an Organ Procurement Organization
- Experience with analyzing Business intelligence data
- LEAN or Six-sigma certification
- Written and verbal fluency in English.
- Ability to exercise initiative, critical thinking, and problem-solving.
- Proficiency with Microsoft Office programs, including Outlook and Teams and other technology systems used in business operations.
- Strong organizational skills and ability to manage multiple and competing priorities.
- Demonstrate attention to detail.
- Understanding of broad donation issues associated with a large Designated Service Area (DSA)
- Excellent communication skills, both verbal and written, with staff at all levels of the organization.
- Excellent presentation skills to audiences of varying backgrounds, sizes, and settings.
- Demonstrate the competencies of Professional, Determined and Compassionate.
- Maintain a motivated and positive attitude.
- Support an inclusive work environment.
- Successfully collaborate and work as a member of an interdisciplinary team.
- Actively seek improvements.
- Always maintain a safe working environment and use of Universal Precautions.
- Maintain appropriate level of confidentiality in all areas dealing with sensitive, protected, and confidential information.
Recommended Jobs
Senior Web Developer OOJ - 33395
Job Description A Senior Web Developer is a highly skilled professional responsible for the design, development, and maintenance of complex web applications, overseeing all aspects of the developm…
Night Shift LPN - Home Care
**Come for the Flexibility,** Stay for the Culture ( Needing more 'life' in your work-life balance? Apply to our talent network today! **BAYADA Offers Our LPNs** : + One on one care + Flexible schedul…
Loss Control/Insurance Field Inspector - Flint
Commercial Independent Contractor for Insurance Loss Control. Independent Contractors Duties: ~ The physical characteristics, exterior measurements, general conditions, photographs, un…
Diesel Bus Technician
**Overview** The Diesel Bus/Truck Technician is a skilled position that requires the ability to perform bus and medium duty diesel truck mechanical and warranty repairs, as well as diagnose and troubl…
Controls Engineer
Our client is seeking a Senior Controls Engineer to join our team based out of their Michigan office. The ideal candidate would be highly trained, experienced, and dedicated teams in Controls: PLC an…
Special Education Assistant Teacher (3)
SPECIAL EDUCATION ASSISTANT TEACHER OPEN POSITIONS: Elementary Emotional Impairment Program - Off-site program located in Sturgis Secondary Emotional Impairment Program - Off-site program loc…
Store manager trainee
Your natural leadership skills and ability to inspire teams to deliver exceptional customer service make you the right person for our Store Manager in Training position. Join our team today and let's …
Engineer - Senior
DTE is one of the nation’s largest diversified energy companies. Our electric and gas companies have fueled our customer’s homes and Michigan’s progress for more than a century. And as Michigan’s lar…
Learning and Development Logistics Specialist
**Job Description:** Supports the instructional delivery function including planning, coordinating, and organizing a wide range of training and learning activities. Oversees scheduling and training lo…