Production Print Analyst - Southfield MI
- Assesses customer needs to identify production print solutions which support business needs
- Strategizes with Account Executives to drive sales of production print software solutions such as a fiery controller, G7, variable data and other network integrations
- Supports Account Executives through standard and customized technical product presentations, demonstrations, workshops and seminars
- Clearly articulate features and differentiate solutions product offerings to audiences ranging from COs to engineers to convince about solutions technological superiority
- Develops relationships with prospects, customers, and sales teams
- Assists in the proposal and closing of the sale of solutions
- Installs and integrates solutions systems into the customer’s network
- Resolves questions regarding solutions, services and training
- Provides technical support to end users
- Be a team player communicating with colleagues and other department members
- Improves customer’s business workflow by use of business software offerings
- Builds rapport and elicit problem details from customers
- Identifies and learns appropriate software and hardware used and supported by the organization
- Performs other duties as assigned
- High school diploma or equivalent required.
- Bachelor's degree with at least 2 years of relevant work experience, or a minimum of 3 years of experience in a print center or comparable production environment.
- Valid driver’s license required
- Clean driving record, with no DUIs within the past five years.
- Technical Sales experience preferred
- At least 2 years' experience in a pre-sales, technical support, or IT consulting role working with enterprise software solutions
- CompTIA Network+
- CompTIA A+
- CompTIA Security+
- Fiery Certified Professional/Expert
- Certified Color Management Professional
- G7 Expert
- Paid holidays.
- Comprehensive benefits package including:
- Medical, dental, and life insurance
- Short-term disability
- 401(k) with company match
- Career advancement opportunities in a growing, family-owned business.
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