Physical Therapy Technician / Medical Receptionist - Outpatient Regenerative Medicine & Pain Clinic
Job Description
Job Description
Benefits:
- Competitive salary
- Opportunity for advancement
- Training & development
Part-Time with Potential Transition to Full-Time | MondayFriday | No Nights | No Weekends
Location: In-Person (Michigan) Lathrup Village & Farmington Hills Do you enjoy helping patients feel welcomed, supported, and motivated throughout their recovery journey? Are you looking for a role that combines direct patient interaction with hands-on clinical experience in a growing healthcare practice? Join our innovative outpatient regenerative medicine, physical therapy, and interventional pain management clinic, where we help patients reduce pain, restore function, and avoid unnecessary surgery through evidence-based rehabilitation and cutting-edge regenerative treatments, including PRP, prolotherapy, Shockwave Therapy, and Laser Therapy. We are seeking a dependable, energetic, and patient-focused Physical Therapy Technician / Medical Receptionist to support both our rehabilitation team and front-office operations. This is an excellent opportunity for individuals interested in healthcare, physical therapy, sports medicine, rehabilitation, or patient care coordination. What You'll Do As a Physical Therapy Technician / Medical Receptionist, you will play a vital role in creating a positive patient experience from check-in through treatment completion. You will assist our Physical Therapists, Physicians, and clinical staff while ensuring smooth daily clinic operations. Key Responsibilities Clinical Support Duties
- Assist Physical Therapists and providers with patient flow and treatment preparation
- Prepare treatment areas and equipment before and after patient visits
- Guide patients through prescribed therapeutic exercises under therapist supervision
- Monitor patients during exercise sessions and report concerns to clinical staff
- Assist with maintaining a clean, organized, and safe treatment environment
- Clean and disinfect treatment rooms, equipment, and common clinical areas
- Stock clinical supplies and assist with inventory management
- Support rehabilitation programs and patient education initiatives
- Welcome patients and provide exceptional customer service
- Answer incoming phone calls and assist with patient inquiries
- Schedule, confirm, and manage appointments
- Verify patient information and update records in the EMR system
- Collect copayments, balances, and process patient paperwork
- Coordinate communication between patients, providers, and staff
- Assist with administrative projects and daily office operations
- Maintain confidentiality and HIPAA compliance at all times
- Previous experience as a Physical Therapy Technician, Rehabilitation Technician, Medical Receptionist, Medical Assistant, or similar healthcare role
- Experience in physical therapy, orthopedics, pain management, sports medicine, chiropractic, or rehabilitation settings
- Customer service or patient-facing experience
- CPR Certification
- Excellent communication and interpersonal skills
- Positive, professional, and compassionate attitude
- Strong organizational and multitasking abilities
- Ability to thrive in a fast-paced healthcare environment
- Comfortable learning and utilizing EMR systems and office technology
- Reliable, detail-oriented, and team-focused
- Ability to assist patients with mobility and basic exercise activities as directed by therapists
- Part-Time with potential transition to Full-Time
- MondayFriday
- No nights
- No weekends
- Regenerative Medicine
- Orthopedics
- Physical & Rehabilitation Medicine
- Interventional Pain Management
- Sports Medicine
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