Mobile Leasing Consultant

Job Description

Job Description

Description:

Position Summary:

This position will be primarily based in the field and will support several communities. Under the supervision of the Director of Sales and Marketing, and working along with the community sales leasing consultants, the Mobile Leasing Consultant will help to improve sales activities including: The overall sales process from receptionist’s greeting to closing; Utilization of the Aline contact software to support the sales process and generate reports; Track sales in relation to goals; The preparation and distribution of sales materials including the weekly performance, Community activity including the number of move-ins/outs, etc.

Principal Duties and Responsibilities:

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Supplement community staff with leasing assistance and /or projects designated by the Executive Director, Operations Specialist and/or Director of Sales and Marketing. This position will also support sales efforts with existing leasing/administrative staff through census and/or from Aline reports.
• Preparing for and attending conferences, meetings, and other local promotional opportunities.
• Represent and build relationships in the greater community to create brand awareness and lead generation for the various communities
• Participating in the development of sales goals and objectives for the community and recommending methods and procedures to increase occupancy levels.
• Serving as liaison for the Sales/Marketing Department to increase communication with community staff.
• Maintaining and monitoring records and reports.
• Performing miscellaneous job-related duties as assigned.
• Assists Executive Directors, Operations Specialist, and Director of Sales and Marketing in any other related tasks.
• Attend and participate in all appropriate meetings and training opportunities in order to keep informed on current information and skill development.
• Meet/exceed established performance goals. Additional performance requirements may be communicated.
• Job Knowledge - Demonstrate a thorough understanding of his/her job processes and procedures. Efficiently use resources (including staff and management) to obtain additional knowledge.
• Cooperativeness -Demonstrate a 'can do' attitude by responding positively to instructions. Follow instructions and work harmoniously with others to complete the job or task.
• Commitment - Commit to his/her job and to the success of the company. Take initiative to offer ideas to improve processes or results.
• Safety - Maintain a safe workplace. Report all unsafe work conditions to the Executive Director. Follow and enforce all safety policies.
• Maximize cost efficiency and productivity in the use of all resources of the department and organization.
• Attend all required department events, staff meetings, and any other job-related functions.
• Attend and successfully completes all mandatory trainings.
• Traveling throughout the community to various marketing and networking events as necessary.
• Regular and reliable attendance.
• Perform other tasks as required.

Supervisory Responsibility:

This position has no supervisory responsibilities. In the event that the Leasing Consultant is covering for the ED, they may be responsible for responsibilities including interviewing, hiring, and training employees; labor management, scheduling, planning, assigning and directing work; receiving calls and finding replacements for absent staff; preparing performance evaluations; receiving and resolving employee complaints; monitoring and correcting job performance of employees; and disciplining employees up to and including discharge. When at all possible, employment decisions should include additional approval from the ED or CEO.

Required/Desired Qualifications:

Education, Training, and Experience:

• High School Graduate or General Education Degree (GED)
• Associate's degree in marketing, public relations, communications preferred.
• Must have a valid driver’s license in good standing, and reliable transportation.
• Marketing, public relations, sales or admission experience preferred.
• 3-5 years leasing experience required, senior housing experience preferred.

Specific skills, knowledge, and abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent sales and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to work evenings if requested or by appointment to maintain expected occupancy. May require flexible schedule to ensure presence at optimum leasing times (spring/summer) including weekend hours.
• Proficient with Microsoft Office Suite or related software.

Other Special Requirements:

• Tolerate potential exposure to blood, body tissues, and fluids with occasional exposure to hazardous materials and infectious diseases.
• Manual dexterity required to operate modern office equipment.
• Ability to travel normally 25% of the time.