Customer Relations Representative - State Farm Agent Team Member

Debra Herndon - State Farm Agent
Northville, MI

Job Description

Job Description

Benefits:

  • Company parties
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
ROLE DESCRIPTION:
We are growing!

As a Customer Relations Representative with Deb Herndon - State Farm, you are responsible for generating an exceptional client experience with each and every interaction. Your attention to detail, customer service skills, and consistency in recommending products to help existing customers makes you an ideal fit. You will enhance your career through resolving customer inquiries, coordinating with other agency team members, and ensuring our customers are properly protected.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving
  • Prior office experience
  • Prior sales experience
BENEFITS:
  • Commission/bonus on top of hourly pay
  • Paid time off (vacation and personal/sick days)
  • Health benefits
  • Growth potential/Opportunity for advancement within my office
  • Valuable career-building experience
Posted 2026-02-08

Recommended Jobs

Human Resources Assistant I

Sumitomo Electric Wiring Systems, Inc
Farmington Hills, MI

Description SEWS — Farmington Hills, Michigan Office (On-site Position)   Job Title: Human Resources Assistant I   Basic Purpose:   Working closely with the Human Resources Department and t…

View Details
Posted 2026-01-28

Landscape Maintenance Service Foreman

Heritage and Company, Inc. MBE
Holly, MI

Landscape Maintenance Service Foreman Location: Holly, MI 48442 Job Type: Full-Time | Monday–Friday | 8–12 Hour Shifts | Saturdays as needed (with 3-day notice) Pay: $22.00 – $25.00 per hour (…

View Details
Posted 2025-08-09

Frontend Developer

Steelcase
Grand Rapids, MI

Do you enjoy turning creative design concepts into seamless, high-performing web experiences? Are you passionate about front-end development and eager to work on global digital transformation proje…

View Details
Posted 2026-02-14

Home Health Aide

M&Y CARE LLC
West Bloomfield, MI

Responsibilities: Help patients with personal hygiene, dressing, bathing, and other daily tasks. Help with general light housekeeping. Make transportation arrangements as needed. Work wit…

View Details
Posted 2025-08-05

Process & Procedure Portfolio Specialist

Regeneron
Warren, MI

Join our dynamic team in Warren as a P&P Specialist, where you’ll play a pivotal role in supporting Global Development Process & Procedure’s portfolio management activities. This position offers the …

View Details
Posted 2026-02-11

Landscape Sales Account Manager

Berns Landscaping Services
Warren, MI

Berns Landscaping Services, Inc. boasts a legacy of over 40 years in the industry, committed to fulfilling our mission by delivering comprehensive landscaping, grounds, and tree maintenance services.…

View Details
Posted 2026-01-28

High School Science Teacher

Old Redford Academy
Detroit, MI

Old Redford Academy is hiring a High School Science Teacher . Must have teacher certification and endorsement in the subject. Old Redford Academy has new leadership, new direction and a new co…

View Details
Posted 2025-08-19

Human Resources Coordinator

City of Sterling Heights
Sterling Heights, MI

Brief Description The City of Sterling Heights is seeking a Human Resources Coordinator who is innovative and committed to making a positive impact on the City! ~ Pay starting at $33.3333/hr. ~…

View Details
Posted 2026-02-03

Commercial Roofing Estimator

TalentSphere
Grand Rapids, MI

Ready to Own the Numbers? This Could Be Your Next Big Move. Location: Grand Rapids, MI (Hybrid – Office & Work From Home) Compensation: $70,000–$110,000 base + Performance Bonus + Full Benefit…

View Details
Posted 2025-09-30

MRI Tech I * Nights (6p-630a) - 24hrs/wk (New Hire Incentive)

University of Michigan Health-West
Wyoming, MI

Requisition #: req8809 Shift: Nights FTE status: 0.6 On-call: Yes Weekends: No General Summary Responsibility to perform various MRI procedures that require independent judgement. As a…

View Details
Posted 2026-02-13