Account Manager - Pharmaceutical / Medical / Dental

HANSAmed Citagenix
Ann Arbor, MI

We are seeking a driven, dynamic Account Manager with strong r elationship management skills who thrives in fast‑paced, situational environments. This role is ideal for someone who can balance strategic thinking with hands‑on execution, adapt quickly to changing client needs, and maintain trusted partnerships while driving business growth. Ideal candidate will have experience in the medical/dental surgical market.

Your role is to build relationships with our third party resellers who sell our products across the country. You will strengthen those relationships, motivate and assist them in growing their businesses by showcasing and selling our products and assisting their teams.

Key Responsibilities

  • Build, manage, and grow long‑term relationships with assigned third party reseller client accounts
  • Serve as the primary point of contact, ensuring exceptional client experience and satisfaction
  • Understand client goals, challenges, and business drivers to deliver tailored solutions
  • Proactively identify opportunities for expansion, retention, and value creation
  • Navigate and resolve complex or high‑pressure situations with professionalism and sound judgment
  • Collaborate cross‑functionally with operations, sales, and leadership to meet client needs
  • Monitor account performance, prepare reports, and communicate insights effectively
  • Manage multiple priorities while maintaining attention to detail and follow‑through
  • Limited travel- when required


Required Skills & Qualifications

  • Experience in account management, relationship management, or client services
  • Experience managing complex or high‑value accounts
  • Demonstrated success in upselling or account growth initiatives
  • Enthusiastic, driven, go-getter and team player
  • Strong interpersonal and communication skills (written and verbal)
  • Highly driven, self‑motivated, and results‑oriented
  • Ability to remain calm, decisive, and solutions‑focused in situational or high‑change environments
  • Strong problem‑solving skills with a proactive mindset
  • Excellent organizational and time‑management abilities
  • Comfortable working independently and as part of a team
  • Proficiency in CRM systems and Microsoft Office (or equivalent tools)


What We Offer

  • Competitive compensation and performance incentives
  • Communication/cell phone allowance ($1,200 per year)
  • Opportunities for professional growth and career advancement
  • Collaborative, fast‑moving work environment

Base salary: $75,000 per year

Commission: Approximately $50,000 per year +++

Location: Wixom, Michigan

Type: Hybrid after a period of time

Why Join Us?

We value initiative, adaptability, and relationship‑first thinking. If you enjoy building trust, solving real‑time challenges, and making a meaningful impact for clients and the business, we’d love to hear from you.

Please note after applying you will be receiving a video questionnaire by email from our ATS system. Please complete ASAP so we can keep the process moving with you. Thank you

Posted 2026-05-26

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