Customer service specialist

Small Business Health Insurance LLC
Mount Clemens, MI

Job Description

Job Description

As a Customer Service Representative that specializes in the submission process, you will provide the highest level of customer service to our clients over the phone, email and any other form of correspondence. You will be the primary point of contact for all submission of new apps in which you will create the client profile and submit their Information to the provider.

Job duties:

• Answer inbound calls related to customer service.

• Assist clients with questions they may have regarding their accounts.

• Complete client profile creation.

• Accurately collect and input client information into company database.

• Filling out all company forms in accordance with company policies.

• Perform monthly checks on client accounts and enter appropriate information into the company database.

• Provide client tax forms upon request from the client.

• Provide other related documents at client request.

• All other duties as assigned.

All duties are to be followed in accordance with company policies and procedures and with guidance from the Office manager. Any duties assigned hereafter are to be followed with the same expectations set forth.

Posted 2025-09-20

Recommended Jobs

Leasing Consultant- Box Board Lofts- Grand Rapids, MI

KMG Prestige
Grand Rapids, MI

Are you looking for a career with a premier property management company ? Do you want to be part of a team that was rated as one of the top 100 workplaces to be a part of by the Detroit Free Press, …

View Details
Posted 2025-09-01

Associate Chiropractor

Vitality Healthcare Management
Portage, MI

Job Description Job Description Vitality Healthcare, PC is southwest Michigan's leader in integrative healthcare. We are a medical and natural healing center taking a collaborative approach to sa…

View Details
Posted 2025-07-28

Toddler Assistant Teacher

The Goddard School of Grand Rapids (Knapp's Corner), MI
Grand Rapids, MI

Job Description Job Description Benefits: ~ No nights or weekends ~ Childcare discount ~ Recognition programs ~ Professional development and CDA reimbursement ~401(k) ~ Competitive sal…

View Details
Posted 2025-08-05

English language teacher for young learners (evening US time)

Global LT
Detroit, MI

Join Our Team as a Language Tutor at Global LT! About Us Global LT has been a leader in language and culture training, translation, and interpretation services since 1979. We empower professiona…

View Details
Posted 2025-09-11

Customer Support Representative

Benjamin Franklin Plumbing
Ann Arbor, MI

Benefits: ~401(k) ~401(k) matching ~ Free food & snacks ~ Health insurance ~ Opportunity for advancement ~ Paid time off ~ Training & development ~ Vision insurance Why jo…

View Details
Posted 2025-09-22

DISHWASHER (PART TIME)

Compass Group
Kalamazoo, MI

  We are hiring immediately for a full time DISHWASHER  position. Address : Beacon Kalamazoo - 1521 Gull Road, Kalamazoo, MI 49048. Note: online applications accepted only . Schedule : P…

View Details
Posted 2025-09-21

Retail Lead

Mint Cannabis
Monroe, MI

Retail Lead Location: Monroe, MI Pay Range: $18.00 per hour Let’s Be Blunt  Cannabis isn’t just an industry — it’s a movement. Mint Cannabis is proudly leading the charge from premi…

View Details
Posted 2025-09-16

Receptionist

Rule 5 Hire
Sterling Heights, MI

Our client in Sterling Heights, MI is seeking a Receptionist to add to their team! The Receptionist is responsible for performing secretarial duties to provide and coordinate administrative and o…

View Details
Posted 2025-09-01

Tractor Trailer Technician

Fraza / Vitan Equipment
Romulus, MI

Fraza & Vitan Equipment is looking for experienced Tractor Trailer Technicians to service and repair heavy-duty trucks. Work on diesel engines, brakes, hydraulics, electrical systems, and more—while…

View Details
Posted 2025-08-18

Tele | RN

Warren, MI

Locum Tenens Telemetry Registered Nurse (RN) – Travel Nursing Job in Warren, Michigan Advance your nursing career as a Telemetry Registered Nurse (RN) with a locum tenens travel assignment in Warre…

View Details
Posted 2025-08-19