Customer tech - sales management architect - manager

Location: Anywhere in Country

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Customer Technology –Sales Performance Management (SPM) Architect– Manager

The opportunity

EY is a global leader in business and technology transformation. Our bold ambition and sector-agnostic model place us at the center of change for organizations across industries including Technology, Life Sciences, Energy, Manufacturing, Consumer Goods, and beyond. We help clients modernize operations, adopt cutting-edge platforms and achieve measurable outcomes. Our purpose is clear - to help organizations thrive in an economy that is trusted, resilient, and built for sustainable growth.

As a Manager in SPM Architecture, you will be at the forefront of designing and implementing cutting-edge Sales Performance Management and Incentive Compensation Management solutions. You’ll work closely with clients across industries to modernize their compensation platforms, drive operational efficiency, and deliver measurable business outcomes.

Your key responsibilities

In this role, you will lead the technical design and architecture of SPM platforms, ensuring alignment with business goals and scalability across enterprise environments. You will collaborate with cross-functional teams and global delivery centers to deliver high-quality solutions. Your responsibilities will include:

• Leading end-to-end architecture and design of SPM platforms (SAP Commissions, Varicent, Xactly, Spiff)
• Translating complex compensation models (quotas, incentives, accelerators, draws, SPIFFs) into scalable system architecture
• Designing data pipelines and integration strategies across ERP, CRM (Salesforce, Dynamics), HR, and finance systems
• Driving modernization efforts from on-premise to cloud-native ecosystems
• Providing technical oversight and governance for development teams
• Ensuring compliance with data privacy and industry regulations (SOX, GDPR, HIPAA)
• Mentoring junior architects and developers
• Supporting reporting and analytics capabilities for accurate and timely insights
  
  

Skills and attributes for success

To excel in this role, you’ll need a blend of technical expertise, strategic thinking, and leadership capabilities. Key skills include:

• Strong communication and client-facing presence, with the ability to lead executive-level discussions
• Deep understanding of incentive compensation processes and SPM platforms
• Expertise in data modeling, ETL/integration design, and performance tuning
• Familiarity with cloud platforms (AWS, Azure, GCP) and API-based integrations
• Ability to manage global delivery teams and ensure solution quality
• Commitment to documentation, governance, and best practices
  
  

To qualify for the role, you must have

• A Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field (Master’s preferred)
• 8+ years of experience in incentive compensation/SPM implementations
• 5+ years in a technical architect or solution lead role
• Deep expertise in SAP Commissions and at least one other major SPM platform (Varicent, Xactly, Spiff)
• Strong experience with SQL, reporting tools, and data visualization
• Familiarity with cloud environments and integration frameworks
• Excellent problem-solving and analytical skills
• Ability to travel based on client needs
  
  

Ideally, you’ll also have

• Certifications in SAP Commissions, Varicent, or other ICM platforms
• Experience working in regulated industries (e.g., Life Sciences, Financial Services)
• Exposure to Agile delivery methodologies
• Experience with embedded analytics or BI tools
  
  

What we look for

We’re seeking individuals who combine deep technical knowledge with a passion for solving complex business challenges. You should be a strategic thinker, a collaborative leader, and someone who thrives in dynamic environments. Your ability to bridge business needs with technical solutions will be key to driving success for our clients and teams.

What We Offer You

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $139,100 to $254,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $166,900 to $289,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
  
  

Are you ready to shape your future with confidence? Apply today.

EY accepts applications for this position on an on-going basis.

For those living in California, please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

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EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. 

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at [email protected].