Insurance Commercial Lines Account Manager/CSR Select Business-Jenison

Ottawa Kent Insurance
Jenison, MI

Job Description

Job Description

Salary: Based on experience

Are you a driven Account Manager / CSR who wants to:

  • Help business owners protect their employees and operations
  • Create win-win relationships with underwriters
  • Use your customer service and sales ability to grow a local agency

As a Commercial Account Manager you will serve clients in an existing book of small commercial insurance while having an opportunity to grow the book.

Compensation and Benefits for this role include

  • Annual salary based on experience plus a new business bonus
  • Hybrid schedule - can work 100% in office if desired with some remote work a possibility
  • Full benefits package (Medical, Dental, Life, Disability, FSA/HSA, 401k match, PTO, Paying it Forward time)

To be successful in this position, youll need to be:

  • Licensed as a Property and Casualty insurance agent
  • Experienced in Commercial insurance (minimum of 1 year required)
  • Motivated by getting things done and checking off your To-Do list
  • Great at helping customers over the phone, in emails or in person in a timely manner
  • Comfortable with computers and software - knowing Applied Epic is a BIG plus, but not required

As an Account Manager at Ottawa Kent, youll be expected to:

  • Retain current clients
  • Share technical expertise about insurance - products, coverages, client needs, forms, and proposals. Youll be involved in both New and Renewal marketing.
  • Complete day-to-day Commercial Lines Workflows - written confirmation of binding policies, certificates of insurance, endorsements and audits.
  • Grow accounts by seeing cross-selling opportunities (Business, Personal, Life, Benefits)
  • Prepare proposals and summaries of insurance in both our agency management system and insurance carriers rating systems.

Why do you want to be at Ottawa Kent?

  1. Our Team - successful people make successful businesses, so we provide employees with an environment in which they can excel.

  1. Our Unique Process - youll play an important role serving clients and their teams to make their businesses safer.

  1. Our Future - Ottawa Kent is part of a fast-growing agency group with 150+ locations across the United States. We have technology, industry knowledge, and access to carriers you wont find at 99% of insurance agencies.

Where is the location and what are the work hours?

  • Jenison, Michigan
  • Full time; 40 hours a week

We are looking to hire this person ASAP. If this sounds like you or someone you know, apply right now!

Posted 2025-07-24

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