Host/Hostess
Job Description
Job Description
We are comprised of Sparkies Kitchen & Bar, Stella's Table and Union 212 Banquet Hall located in the lakes area of Oakland County. We invite you to join our talented team that is committed to providing an amazing dining experience to our guests whom we treat like family!
Host/Hostess Job Responsibilities:The Hosts role is to ensure the guests are welcomed with a friendly and sincere greeting. They are responsible for ensuring that our guests enjoy an exceptional dining experience. To be successful in this role, the Host must be engaging and genuinely interested in the success of Suser Restaurant Group!
- Welcome guests with a warm greeting
- Provide an accurate wait time when needed
- Manage reservations
- Escort guests to tables, provide menus and announce their servers name
- Maintain a clean and organized reception area
- Answer incoming calls and address customer questions
- Assist servers in clearing off tables, sanitizing and resetting for next guests
- Thank customers upon their departure
- Clear, sanitize and reset tables for next round of seating
- Maintain dining room to high cleanness standards
- Clean and stock bathrooms with toilet paper, paper towel, hand soap
- Professional appearance and a positive attitude
- Work well in a team environment
- Dependable with reliable means of transportation
- Reliable and flexible with work schedule and able to work days, nights, weekends and holidays
- Able to take direction, multi-task and have organizational skills
- Ability to stand, bend, reach and walk for long periods of time
- Ability to lift up to 20lbs
- Good conversational skills and an outgoing personality
- Desire to grow and learn within the restaurant and hospitality industry
- High school graduate or equivalent is preferred
- Some restaurant experience preferred
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