Guest Services Agent
We are searching for an enthusiastic service-focused hotel front desk agent to join our guest services team. Youll welcome guests manage accounts answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment apply now!
Responsibilities:
- Welcome register check-in and check out guests staying at the hotel provide keys and room numbers and record credit card information
- Bookkeeping: keep accurate records of all hotel guest account information
- Work with the housekeeping staff to ensure rooms are ready for new guests
- Answer incoming calls and questions about guests needs in-person and online regarding room bookings room rates amenities available rooms rewards programs and special requests
- Mitigate customer complaints as needed
Qualifications:
- High school diploma GED or equivalent
- At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
- Has experience answering telephone calls and troubleshooting stressful situations
- Possesses strong customer service skills interpersonal skills organizational skills and time management skills
- Working knowledge of Microsoft Office and reservation management systems
Required Experience:
Unclear Seniority
Recommended Jobs
REGIONAL DIRECTOR of OPERATIONS EVS
Position Title: [[title]] Salary: $130,000 -$160,000 Other Forms of Compensation: RELOCATION ASSISTANCE + Bonus + Car allowance + benefits offered TouchPoint, Support Services, pro…
Neighborhood Superintendent
Redwood Living, Inc. is seeking a dedicated Neighborhood Superintendent to oversee the construction and maintenance of our unique single-story apartment communities. The Neighborhood Superintendent wi…
Physician Hospitalist
Franciscan Health Michigan City Campus 3500 Franciscan Way Michigan City Indiana 46360 WHO WE ARE LOOKING FOR: Find Fulfillment at Franciscan! This is a high performing well-respected gr…
General Manager (80 - 100k annually)
Position Description The General Manager provides passion, leadership, and strategic direction while upholding Wally’s standards of excellence. They are responsible for overseeing all store operat…
Michigan-Taylor/Westland $140-$200
Weekly Pay: Competitive rates, paid weekly Why Sub Teacher Source: Are you passionate about teaching and making a difference in the education system? Sub Teacher Source is seeking dedicated Subst…
Church organist
Zion United Church of Christ in Mt. Clemens is seeking a talented and dedicated Church Organist to enhance our worship services through music. The ideal candidate will possess a strong musical backgr…
Mortgage Loan Officer
Description At Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions, are central to helping clients navigate changing circumstances. In this role, you'll …
Medical Assistant Primary Care - Clarkston
Job Title Medical Assistant-Primary Care Department Clinical Reports to CNO FLSA Status Non-Exempt Job Type Full-Time Location Clarkston Medical Group-Main Job Summary Th…
Territory Sales Manager-Industrial Sales
The era of the modern Sales Representative is upon us; post COVID, reliance on email, websites and virtual meetings has created an opportunity for real Hunters. Now more than ever EPSI is seeking go…