Accounting Service Coordinator

Grand Rapids, MI

Kforce has a client in Grand Rapids, MI, that is seeking an Accounting Service Coordinator. Responsibilities:

  • Monitor customer accounts to identify overdue payments and take appropriate action to resolve delinquent accounts
  • Contact customers to collect outstanding payments through phone calls, emails, and written correspondence
  • Respond to billing inquiries from customers, internal teams, and other stakeholders
  • Investigate and resolve billing discrepancies or disputes, coordinating with relevant departments
  • Maintain accurate records of all communications and transactions related to collections activities
  • Ensure electronic invoices are processed accurately and efficiently; Timely resolve any rejections
  • Provide customer account updates in preparation of monthly management reporting package related to invoicing and analyzing results
  • Stay up to date with industry regulations and best practices in credit and collections
  • Strong understanding of accounting principles and customer invoice processing
  • Exceptional analytical, problem-solving, and organizational skills
  • Accounts Receivable knowledge

Posted 2026-06-09

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