HS/PRS Intensive Case Manager

I. JOB SUMMARY

The Intensive Case Manager is responsible for intensive case management services that the sponsor family needs additional support for. The Intensive Case Manager focuses on stabilizing the family unit and the intervention(s) utilized should be tailored to the needs of the sponsor family with community-based services to address concerns that require long-term care. Intensive Case Managers provide Level Three (3) Post Release Services (PRS) and may also provide Level Two (2) PRS and Level One (1) PRS.

II. DUTIES & ESSENTIAL JOB FUNCTIONS

• Responsible for providing youth with individual therapeutic sessions at least once per week; providing additional support as clinically necessary.
• Responsible for ensuring group counseling sessions are provided at least twice weekly; one of which per week is facilitated by the therapist.
• Work with youth and family members and/or sponsors to establish short term goals and objectives.
• Aid with the completion of individual service plans and other required assessments within the regulatory time frames as outlined by MCHS and ORR.
• Develop and implement therapeutic intervention(s) designed to assist the youth with acclimating with life in the United States.
• Responsible for ensuring that youth are given the support necessary to identify and discuss concerns related to their journey into the United States or life in their home country.
• Collaborate with other UC program staff to ensure that interventions and supports are established to modify dysfunctional behaviors and assist youth in healing and strengthening their internal resources as well as to learn socially appropriate skills.
• Conduct screenings and assessments to identify special needs, developmental, medical, and/or mental health concerns as well as criminal history, gang involvement, trauma and/or trafficking related concerns in accordance with mandated ORR timeframes.
• Conduct and document risk assessment screenings in accordance with mandated ORR timeframes.
• Provides an array of crisis interventions and supports to clients as necessary.
• Coordinate with UC program staff members and community resources to address clients’ service needs.
• Evaluate client and family progress towards goal attainment in accordance with the individual treatment plan and discharge goals.
• Actively participate in mandatory case reviews and planning meetings, demonstrating ability to present an accurate and concise summary to internal and external treatment team members.
• Complete all required documentation and reports within specified timeframes.
• Act in the capacity as the on-call therapist as assigned.
• All other duties as assigned by the HS/PRS Lead Case Manager.

Travel: Travel is required and will include local as well as out-of-area and overnight travel. Frequent local travel will be required to serve the home communities of youth and families served by the program.
Must be able and willing to travel to other cities by flying on commercial airlines, driving a rental car and/or using other transportation, and stay overnight in hotels.

IV. BASIC COMPETENCIES

Education and Experience:

• Master’s Degree from an accredited college or university in Social Work, Psychology, Sociology, or other relevant behavioral science in which direct clinical experience is a program requirement OR
• Bachelor’s Degree from an accredited college or university in the human services field with a minimum of 5 years of clinical experience
• Must have knowledge of local community social services and should have specialized experience working with immigrant populations and should be knowledgeable about family preservation, kinship care, and general child welfare

Additional Eligibility Qualifications:

• Ability to effectively express ideas clearly and concisely, orally and in writing; computer literate.
• Able to work cooperatively and collaboratively with others.
• Support MCHS’s core values of safety, integrity, empathy and impact through their behaviors.
• Maintain a valid driver’s license
• Pass Federal and State Fingerprinting Background Checks
• Pass TB test, physical, & drug screening (Pre-Employment)
• Must be fluent in both English and Spanish

VI. Other Information

MCHS is an equal opportunity employer where employment is based upon personal capabilities and qualifications without discrimination because of race, ethnicity, religion, sex, age, marital status, national origin, disability, sexual orientation, veteran status, or any other protected characteristics as established by law. This policy extends to all policies and procedures related to the recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

Furthermore, this description is a summary of the responsibilities, duties, skills, experience abilities, and qualifications associated with this position. It is not an exhaustive list and may be changed at any time at the discretion of the CEO. Employment is still considered at-will in which MCHS, or the employee may with or without notice, with or without reason terminate employment. MCHS reserves the right to modify job duties or job descriptions at any time