Retreat Support Staff
Job Description
Job Description
Salary:
We are looking for Retreat Support Staff personnel ready to join our team in our efforts. This position requires high levels of hospitality, thoughtfulness, & energy! Our standards are high as we expect nothing but the best for our guests. Though we pride ourselves on our peaceful & relaxing environment, this position does not lack novelty and excitement. This position ensures a seamless arrival and daily guest considerations, i.e., meal times, clean up, preparations for scheduled activities, & otherwise holding a hospitality-centric posture of service to our guests.Role responsibilities for our Retreat Support Staff Team:
- Ensure a seamless arrival by preparing guest accommodations before arrival
- Welcome & engage guests upon arrival
- Answer guest's questions about facilities & the retreat property
- Maintain cleanliness of facilities and retreat grounds
- Complete any necessary preparations for daily activities
- Ensure guests are comfortable
- Ensure firewood is cut & stocked for all facilities (firepits & fireplaces)
- Maintain grounds, i.e., lawn care & garden
- Maintain retreat vehicles' cleanliness
- Prepare retreat vehicles for guests to use
- Maintain mealtime hospitality
- Tend to any refills
- Immediately clean spillage
- Remove dishes & any garbage post-meal
- Clean & put away dishes & flatware
- Ensure snacks/beverages remained well stocked
- Encourage/remind guests to be restful & present
- Manage & record merchandise
- Guide guests on property tours
- Guide guests during daily activities
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