Technical Writer

Kforce has a client in Warren, MI that is seeking a Technical Writer. This is an exciting opportunity to work in a dynamic environment, with future global projects, actively managing customer literature content and improving quality, and helping to build the best vehicles in the industry. Responsibilities:

• Develop, author, and proofread customer literature (owner's manual) information
• Author and manage customer literature content in our client's content management system
• Research content using technical product information, fact sheets, and communicating with engineering subject matter experts
• Ensure customer literature accurately incorporates feedback received from engineering, marketing, and customer literature team members
• Work with safety, legal, and regulatory coordinator to identify required safety, legal, and regulatory text
• Work with proofer/editor to ensure the text meets requirements of the company's global writing style guidelines
• Perform on-vehicle, bench, and virtual validations to verify correct vehicle content and review findings with engineering and customer literature team when necessary
• Perform additional authoring, data coordination, composition, or other support tasks as needed
• Maintain business records and documentation for changes and/or updates to customer literature text and ensure this information remains accessible per record retention policy
• Bachelor's degree in related discipline or equivalent technical experience
• Proficient with Microsoft Office
• Technical writing experience and strong command of the English language
• Ability to multi-task and manage multiple initiatives without direct supervision
• Strong organizational skills and attention to detail
• Strong time management skills and the ability to work in a production-based environment with adherence to strict delivery schedule timing
• Ability to clearly communicate complex subject matter - both orally and written
• Self-starter with strong interpersonal skills and ability to work effectively and harmoniously with others
• Innovative mindset
• Ability to work efficiently and effectively in both virtual and in-person work environments
• Ability to demonstrate GM's cultural behaviors (Win with Integrity, Commit to Customers, Innovate and Embrace Change, Speak Fearlessly, Move with Urgency, Be Inclusive, Lead as One Team, and Own the Outcome)
• Ability to navigate in a global environment, understanding diversity, equity, and inclusion

• Automotive knowledge
• Experience authoring automotive-related customer literature
• XML authoring experience
• Project management experience
• Experience with GM's Global Service Authoring (GSA) or other content management systems