Manager

Job Description

Job Description

Description:

ARE YOU LOOKING FOR A COMPANY THAT WILL HELP YOU FURTHER YOUR CAREER, BUILD UPON YOUR PROFESSIONAL NETWORK, AND GIVE YOU THE OPPORTUNITY TO TRULY MAKE A DIFFERENCE FOR OTHERS? ALMA TIRE COMPANIES (ATS FLEET SERVICE) MAY BE THE PERFECT PLACE FOR YOU!

ATS FLEET SERVICE – GRAND RAPIDS is growing and looking for an individual who wants to come to work each day and make a positive impact on their team and the clients they serve. We’ve built our reputation on having the fastest fleet service, the most knowledgeable staff, and first-rate customer care.

The MANAGER role requires strong leadership qualities, first-class professionalism, and hands-on technical knowledge. The Manager is accountable for overseeing people, daily workload, and overall shop workflow. This role involves developing a strong shop culture, ensuring efficient operations, and maintaining exceptional service standards. The ideal candidate will demonstrate outstanding communication skills, a service-oriented leadership style, and a proven ability to assess, set, and achieve sales and service goals for the location.

Candidates with heavy-duty diesel mechanic experience and tire service expertise are strongly preferred. A solid understanding of fleet maintenance operations is essential, as is the ability to work directly with customers to ensure their vehicles are serviced efficiently and professionally. Excellent people skills and a commitment to outstanding customer service are key to success in this role.

WHAT WE NEED FROM YOU:

• Integrity, reliability, and a positive attitude
• Strong leadership, people, and communication skills
• Ability to handle a fast-paced environment with courage, candor, and professionalism
• Eagerness to mentor and help others succeed
• Team mentality with a customer-first mindset
• Hands-on mechanical experience, particularly with heavy-duty diesel and tire repair/service
• Ability to step into a service tech role when needed or in emergency-type situations
• Energetic and prompt response to every customer, in person or on the phone
• A clean driving record
• The physical ability to lift 50+ pounds
• Willingness to work overtime when necessary
• Unwavering personal integrity and business ethics

WHAT WE ARE OFFERING:

• Excellent pay with extensive benefits
• Paid time off and vacation plans
• 401(k) with 4% company match
• Comprehensive health insurance plans starting within the first 30 days
• Employee discounts
• Performance-based raises
• A positive and productive work environment
• Company-provided uniforms
• Company-sponsored events for the whole family
• Employee referral program
• Company-provided life insurance

WHY ATS FLEET SERVICE? ATS Fleet Service is a division of Alma Tire Companies, where our mission is to serve our communities with enthusiasm, integrity, and professionalism while providing personal and professional advancement opportunities for our people. We’ve been successful by staying true to a simple philosophy—do the job right, take care of our customers, and take care of our people. With us, you’re not just a number, but a valued member of a team that’s building toward the future!

- Salary range listed on this position is Total Compensation ( Base Salary + Bonus)