Sales Coordinator
Job Description
Job Description
Job description:
Holiday Inn Grand Rapids Airport is seeking a highly organized Sales Coordinator to support our Sales Department. This position works under the Sales Manager and focuses on managing existing group bookings and events, ensuring all details are communicated and executed seamlessly.
Key Responsibilities:
- Manage existing group bookings and event details from contract to completion
- Serve as the main point of contact between departments to ensure accurate communication and setup
- Prepare and update Banquet Event Orders (BEOs), group resumes, and rooming lists while maintaining accurate event and client data in the sales system
- Handle all group and event billing
- Coordinate with the front desk and operations team to ensure all client needs are met
- Handle intake calls and assist with inquiries, forwarding new business leads to the Sales Manager
- Prospecting new leads and opportunities
- Provide general administrative support to the Sales Manager as needed
Qualifications:
- Excellent organizational and communication skills
- Strong attention to detail and ability to multitask effectively
- Previous experience in hotel operations, catering, or events preferred
- Proficient in Opera; experience with hotel sales systems is a plus
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