Sales Consultant & Solutions Finder - Home Appliance - Training Provided

Ideal for someone who wants to serve the community, help with purpose, and thrive in a team that has their back. We'll train YOU on all things home appliance.

START DATE: September 29, 2025

C OMPENSATION : $20 PER HOUR + 10% COMMISSION ON APPLIANCE SALES

(CURRENT MONTHLY COMMISSION AVERAGE = $2,623)

BASE + COMMISSION = $36.50 EQUIVALENT PER HOUR

SCHEDULE:

5 days a week per week including every Saturday ( C losed on Sundays)

Full-Time, 40 hours per week

Shifts vary by day

First Shift: 9:00 AM - 5:00 PM

Second Shift: 10:00 AM - 6:00 PM

Third Shift: 11:00 AM - 7:00 PM

LOCATION:

80% at White Lake, MI location

20% at Livonia, MI location

At Bill and Rod's Appliance , we're more than just a local business that's been around since 1963 - we're a family, and we treat our customers like family too. Our mission is simple: to serve and support our community with genuine care, heart, and honesty.

We know what's possible, what's not, and how to communicate that clearly and respectfully. When you join our team, you'll feel it right away - there's a unique energy here. It's built from a sense of connection, support, and belonging.

We show up for each other. We pitch in when someone needs help. We laugh together, work hard together, and don't mind some good-natured ribbing along the way. We're givers - not takers - and we believe in lifting each other up with no strings attached.

Bill & Rod's Appliance Core Values

Integrity → We Do the Right Thing, Even When No One's Watching.

We are exactly who we claim we are. Whatever we say or do in front of you is the same as we would say or do when we are not in front of you. Deception is not in our DNA.

Accountability → We Own It and Make It Right.

We take responsibility and reject passivity in our relationships, our workmanship, and our communities. All of us have to answer to each other.

Service → We Serve Like It Matters - Because It Does.

We cater to our customers' needs by clearly explaining what we are doing and how we are going to do it. We listen, we respond, we follow through, and we deliver on our promises.

Key Responsibilities with Success Metrics

Key Responsibility #1: Create a warm, memorable first impression for walk-in traffic and engage customers in a consultative conversation that leads to a formal quote and subsequent sale.

Success Metric: Your total number of sales transactions or new quotes per day should be equal to 80% of incoming traffic .

Key Responsibility #2: Actively respond to voicemails, emails, webchat, and online inquiries.

Success Metric: Acknowledge voicemails and emails within 45 minutes of receipt and provide resolution within two hours . E ngage webchat within 8 minutes of inquiry .

Key Responsibility #3: Proactively schedule and follow up with open quotes daily.

Success Metric: Run open quote reports during every third shift by 12:00 PM and utilize CRM to schedule, execute, and document follow-up, with a 70% close rate from these follow - ups.

Key Responsibility #4: Complete opening and closing procedures based on shift assignment .

Success Metric: 100% score on 2 - 4 quality assurance checks per month.

Key Responsibility #5: Input daily key metrics and drivers in the end-of-day report.

Success Metric: Accurately record number of daily sales, written quotes, sales invoices, extended service contracts sold, margin per sale, open quotes marked for follow-up, and the day's cleaning schedule at the end of each shift.

If This Sounds Like You - Apply Now!

• You're the first one to roll up your sleeves to help out
• You say what you mean, and you mean what you say
• You know how to take a joke (and how to dish one out)
• You give without expecting anything in return
• 5+ years of in-person sales experience

Benefits & Perks

• Medical , Dental, an d Vision
• 401 k profit sharing
• PTO
  • After 1 year of employment: 40 hours annually
  • After 5 years of employment: 80 hours annually
  • Sick Leave: Earn 1 hour of sick time for every 40 hours worked (begins after 90 days)
  • Maternity/Paternity leave
• Paid holidays (New Years Day, Memorial Day, Labor Day, 4 th of July, Thanksgiving, and Christmas)
• S pecialty coffee daily

C OMPENSATION : $20 PER HOUR + 10% COMMISSION ON APPLIANCE SALES

(CURRENT MONTHLY COMMISSION AVERAGE = $2,623)

BASE + COMMISSION = $36.50 EQUIVALENT PER HOUR

A PPLICATION P ROCESS

1. Apply Online
2. Take The ALL IN Assessment (Approximately 35 minutes)
   NOTE: The Assessment MUST be completing using a computer. Completing it from your mobile devise will impact the results.
   
3. Skills Test (Approximately 30 minutes)
4. Screening Interview via Zoom (Approximately 15 minutes)
5. Deep Dive Interview via Zoom (Approximately 1.5 hours)
6. Test Drive Days - "Experience a Day in the Life with Us" (2 days PAID at $160 per day)