Senior Ecommerce and Digital Program Manager - Holland, MI (onsite)

Join the Future of Workspace Innovation at Haworth
Are you ready to shape the future of how people work, live, and thrive? At Haworth, we're not just creating furniture – we're revolutionizing the way the world interacts with spaces. As a global pioneer in workspace design since 1948, we've been pushing boundaries and redefining possibilities for over seven decades.

We're looking for visionaries like you to help write the next chapter of our story.

Discover more here !

Job Overview

We are currently looking for a Senior Ecommerce and Digital Program Manager to join our team in Holland, MI.

As a Senior Ecommerce and Digital Program Manager, you will be:

Responsible for overseeing digital initiatives, projects and programs support from concept to completion, ensuring on time and within budget delivery by managing teams, resources, and communication with stakeholders. This role also involves developing, implementing and executing digital strategy across various digital channels, managing campaigns and initiatives, and analyzing data to optimize and achieve business goals.

Key Responsibilities

• Strategic Program and Project Management: Lead high visibility complex cross-functional programs and key strategic projects across digital and ecommerce. Lead the planning, execution and delivery to ensure alignment with strategic goals. Partnering with senior leadership to define scope, timelines, and resources to ensure seamless execution and key KPIs.
• Digital & Marketing Asset Development: Create and manage a variety of digital and marketing materials-including web content, brochures, media kits, and event collateral-to support product launches and ongoing initiatives.
• Cross-Functional Collaboration & Stakeholder Engagement: Coordinate with internal teams and external stakeholders to ensure project alignment, brand consistency, and effective communication throughout the lifecycle.
• Performance Monitoring & Reporting: Track KPIs, analyze market and customer data, and provide regular updates to leadership. Use insights to guide decision-making and optimize project and campaign outcomes.
• Risk Management & Process Optimization: Identify potential risks and implement mitigation strategies. Continuously evaluate workflows and introduce improvements to enhance efficiency and effectiveness.
• Digital Strategy & Execution: Develop and implement comprehensive digital strategies across online channels to support program goals, enhance user experience, and drive engagement.
• Brand Stewardship & Content Optimization: Ensure consistent brand messaging across all digital platforms. Monitor and analyze content performance, using data to refine messaging and improve user interaction.
• Must be able to perform all essential job functions with/without accommodation.
• Uses office automation, communication, software, and tools used in Haworth office environment.
• Performs other duties within scope as assigned.

Required Qualifications

• Bachelor's Degree in Marketing, Business, or relevant field of study.
• 5 years experience in marketing, digital marketing, Ecommerce, or similar with Bachelor’s Degree (OR 5 years experience with Master’s Degree)
• Applicants must be able to work in Holland, MI without relocation assistance.
• Applicants must possess an unrestricted right to work in the US to be eligible for this position.
• Military Equivalency at

Preferred Qualifications

• Experience in digital marketing and web/ecommerce
• Experience content strategy and digital marketing
• Experience running cross functional digital projects
• Strong understanding of SEO, SEM, social media platforms, content management systems (CMS), digital marketing tools like Google Analytics and web/ecommerce platforms and functionalities.
• Experience in Asana and/or Jira

Design your future with Haworth
Headquartered in Holland Michigan, Haworth is a family-owned global powerhouse at the forefront of innovation and sustainable design in the workspace interiors industry. Here, you'll have access to state-of-the-art resources, collaborate with cross-functional teams of passionate innovators, and experience a blend of global reach with personal growth opportunities. Whether you're developing new manufacturing processes, implementing smart factory solutions, or designing tomorrow's workspace solutions, you'll be empowered to make a lasting impact while growing your career.

We believe in the power of collaboration and strive to create a culture where everyone feels valued, respected, and empowered to make a difference. Your hard work, dedication, and talent are the foundation of our success and enable us to build meaningful connections with our customers and each other.

At Haworth, members enjoy benefits from their first day of employment:

• 20 Days Paid Time Off: Plus, the option to buy up to 5 extra days.
• Health Benefits: Priority Health/Cigna Medical options, Delta Dental, and Vision Insurance. 
• 401k Match: Contribute 6% of your annual salary, and Haworth will match 7%.
• Insurance Coverage: Company-provided Short-Term Disability, Long Term Disability, and Life Insurance.
• Annual Bonus Programs
• Tuition Reimbursement
• Volunteer Time Off
• Parental Leave
• Pet Insurance
• Zero Waste to Landfill 

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