Hybrid Client Policy & Billing Specialist
Job Description
Job Description
Jump into a fast-track opportunity with a top Property & Casualty insurance company! We are seeking dedicated and technically capable Client Policy & Billing Specialists to join our team in a Hybrid role based out of our Howell, MI office.
Top Skills & Essential Functions
We need candidates with strong Customer Service , experience in a Fast-Paced Environment , and solid Technical abilities . Your core duties include:
- Receiving inbound calls from agents, policyholders, and field representatives.
- Accurately verifying policy coverages, new/renewal transactions, and policy changes.
- Responding to all billing inquiries (simple and complex).
- Providing technical support and troubleshooting on company systems.
- Timely managing a diary of pending follow-up items via email or outbound call.
️ Position Requirements
- Experience of 2 years in a customer service environment (call center experience is beneficial).
- Proficient with navigating personal computers and standard business software
Quick Facts & Compensation
- Hybrid (2-3 days in office) in Howell, MI
- Monday – Friday. Daily 7.75-hour shift (38.75 hours/week)
- $21.51 per hour to start
- 6-8 weeks of virtual training . No license required
Thank you for your consideration. We look forward to hearing from you.
Company DescriptionRandstad Staffing. We provide outsourcing, staffing, consulting, and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration, and sales and marketing.
We can’t wait to tell you all about it!Company Description
Randstad Staffing. We provide outsourcing, staffing, consulting, and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration, and sales and marketing. \r\n\r\nWe can’t wait to tell you all about it!
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