School Bus Dispatcher

National Trails LLC
Livonia, MI

Job Description

Job Description

Description:

  • Schedule and coordinate daily bus routes, field trips, and special transportation requests.
  • Dispatch school buses and drivers efficiently, ensuring timely service.
  • Monitor radio communications and provide real-time support to drivers.
  • Respond to emergencies, delays, or route changes with effective problem-solving.
  • Maintain accurate records of driver assignments, vehicle inspections, and route modifications.
  • Communicate with school administrators, parents, and transportation staff regarding route changes, delays, and concerns.
  • Ensure compliance with local, state, and federal transportation regulations.
  • Assist in training and onboarding new drivers regarding dispatch procedures.
Requirements:
  • 2-3 years of experience within school bus/motor coach dispatching
  • High school diploma or GED
  • Previous dispatch experience is preferred
  • Knowledge of surrounding geographic area to ensure effective and efficient routing. Ability to organize and prioritize time to balance conflicting demands related to customer care and dispatching.
  • Ability to communicate effectively with colleagues and customers in fast-paced and/or stressful environment (interpersonal & telephone skills).
  • Ability to read and interpret documents and instructions from customers and other team members
  • Ability to perform work activities requiring cooperation and instruction
  • Ability to function in a fast-paced environment, under substantial pressure
  • Ability to work within the appropriate level of independence
  • Ability to problem solve
  • Ability to operate two-way and emergency radio systems
  • Ability to use office machines (fax, scanner, copier, zip drive, telephone system)
  • Ability to use Microsoft Office Program and computerized routing software.
  • Ability to work independently
  • Ability to read road and street maps
  • Ability to keep organized and accurate records relating to overall dispatch and routing responsibilities

If interested, please APPLY NOW or give us a call at (248) 353-9510. You can ask for Lauren at EXT. 123

Posted 2025-07-25

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