Technical Data Analyst

Kforce has a client that is seeking a Technical Data Analyst in Warren, MI. Responsibilities: Develop subject matter expertise to use proprietary tools to analyze and annotate critical information about a test: Oversee day-to-day test creation activities:

• Review test yaml files and outputs and compare with test plan requirements
• Review Python test codes and outputs for quality assurance
• Daily training/review calls with test creation team to share new requirements and provide feedback

Oversee daily pipeline activities:

• Oversee general data ingestion; Mitigate and escalate issues as they arise
• Create and maintain SQL queries and dashboards that surface important insights
• Identify and document edge cases to improve policies and improve engineering systems

Oversee training and continuous learning:

• Identify training opportunities for low performers and work with training team to abridge knowledge gaps
• Identify workflow gaps to surface to internal team
• Adapt to changes in instructions, process, and team design
• Consolidate technical support issues facing team
• Ad-hoc training support

Oversee, investigate, and report weekly KPIs for the entire team (throughput, quality, etc.):

• Update metric performance in trackers/dashboards on defined intervals and report to the key client stakeholders
• Monitor and analyze trends, outliers, improvement opportunities and create Preventive and Corrective Action Plans (CAPA)
• Perform ad hoc projects as needed
• Basic Linux/command line skills
• Git familiarity
• YAML or other markup language experience
• Python working knowledge and experience
• Data analysis skills (Google Sheet/Excel, SQL/BigQuery knowledge a plus)
• Demonstrated ability to learn fast; Have a keen eye for inefficiencies
• Experience in managing process and product quality with ability to lead and drive the changes required to bring the desired results
• Experience auditing workflow to identify edge cases, gaps and improve policies
• Fluent in English speaking and writing; Great communication skills; Good at presentation and documentation
• Leadership skills (project management, workforce management, etc.)
• Strong execution skills; Detail oriented
• Willing to work in 24x7 environment
• Experience in the AV performance and testing space is preferred; Labeling experience is a plus